Business Intelligence

Business Intelligence & Product Insights Analyst Join to apply for the Business Intelligence & Product Insights Analyst role at MEDFAR. Job Description: As the Business Intelligence & Product Insights Analyst, you will play a pivotal role in transforming healthcare and operational data into insights that fuel product innovation, client success, and organizational growth. You will work directly with MEDFAR’s cofounders and collaborate with Product, Systems, Finance, Sales, and Onboarding teams to ensure decisions are informed by accurate data. Your mission is to architect the next generation of Sisense dashboards that power customer-facing analytics and internal operational intelligence. You will synthesize complex data sources, uncover trends, and deliver insights that strengthen product adoption, optimize client operations, and enhance revenue reporting accuracy. You will have the support of MEDFAR’s Data Governance team and a dedicated data engineer to shape a unified analytics environment. What You’ll Do Dashboard Architecture & Delivery: Design, build, and maintain Sisense dashboards for client needs and internal operational insights; translate stakeholder requirements into scalable solutions; refine dashboards for performance and maintainability; collaborate with data governance on queries. Cross-Functional Collaboration: Work closely with Product, Systems, Finance, Sales, and Onboarding to connect usage data with metrics; develop reporting frameworks aligning usage with contracts; partner with Product/UX to interpret user behavior; support marketing, sales, onboarding dashboards. Data Strategy & Analytics: Optimize SQL queries and warehouse extractors; apply statistical reasoning to validate hypotheses; ensure compliance with data governance and regulations. Client Engagement: Collaborate with clients ensuring dashboards work in their environments; provide guidance and troubleshooting; act as internal/external Sisense authority promoting best practices. Qualifications Bachelor’s degree in Statistics, Data Science, Computer Science, Mathematics, or related field. 3+ years of experience in data analytics, business intelligence, or product insights. Proficient in Sisense; experience building dashboards is a strong asset. Familiar with SQL, data warehousing, modeling, ETL, cubes, and extractors. Strong understanding of statistical concepts and data interpretation. Comfortable working across multiple functions and communicating with technical and non-technical stakeholders. Highly organized, analytical, and curious – turning data into actionable stories. Bilingual French and English required. Nice-to-Haves Experience in healthcare technology, EHR systems, or SaaS analytics. Familiarity with usage-based reporting and financial reconciliation. Exposure to data governance or cross-system integration initiatives. Working Conditions Permanent, full time (40h/week). Hybrid working mode; candidates must reside in the province of Quebec. Why Join MEDFAR (QC & BC) Remote work and flexibility. RRSP contribution. Healthcare insurance from day one. Paid time off: 3 weeks + 1 additional week between Christmas and New Year. Annual training allowance ($1,500). Onboarding program. All IT equipment provided. Internal growth opportunities. Wellness and social committee support. Culture of transparency, collaboration, and innovation. Real impact on modernizing healthcare in Canada and internationally. MEDFAR values diversity, equity, and inclusion. We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples, and people with disabilities. We offer accommodations for candidates. MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program. #J-18808-Ljbffr