Senior Platform Architect

6 days ago

Kingston, Ontario, Canada Queen's University Full time

Position Title: Senior Platform Architect

Position Number (Final): 00508228

Employee Group: Managerial & Professional

Job Category: Information Technology

Department or Area: IT Services

Location: Kingston, Ontario, Canada (Hybrid)

About Queen's University

Queen's University is the Canadian research intensive university with a transformative student learning experience. We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups.

Job Summary

Reporting to the Enterprise CRM Manager, the Senior Platform Architect is responsible for designing, building, configuring, testing, and deploying platform and system technologies to achieve a highly valuable digital environment. The Architect is a subject matter expert in complex platform and system architecture and higher education technologies.

Job Description

KEY RESPONSIBILITIES:

  1. Plan:
    • Stays current with relevant advances in higher education technologies and the Salesforce ecosystem.
    • Leads and participates in requirements gathering and analysis.
    • Produces feasibility and effort estimates.
    • Plans solution design and delivery steps, deployment phases, and quality assurance guidelines.
  2. Design & Engineer:
    • Designs secure, robust, capable platform and system technologies.
    • Translates requirements into detailed design documents.
    • Performs system and compliance analysis.
    • Configures and tests the performance of digital platforms and applications.
  3. Transition to Operations:
    • Delivers business and system capabilities and service transition documentation.
    • Provides Tier 3 troubleshooting and technical leadership.
    • Produces and maintains detailed technical documentation.
  4. Management:
    • Provides ongoing coaching to team members.
    • Acts as a professional, promoting a supportive work environment.
    • Participates in screening and interviewing job candidates.
  5. Continuous Improvement:
    • Mentors IT Services and clients on adherence to university policy.

REQUIRED QUALIFICATIONS:

  • University degree in a related field with several years of IT security experience.
  • Experience with Salesforce and Azure is required.
  • Strong experience in leading and managing professional and technical staff.
  • Advanced IT experience with application/system security.
  • Salesforce Platform Developer Certification is an asset.
  • Excellent verbal and written communication skills.

SPECIAL SKILLS:

  • Building Relationships, Business Acumen, Change Management, Collaboration and Teamwork, Communication, Client Orientation, Decision Making & Judgement, Integrity, Initiative, Leadership, Planning & Organizing, Strategic Perspective, Innovation, Driving for Results, Developing Others, Self-Development.

DECISION MAKING:

  • Determines when to make changes to production platforms/systems.
  • Acts as consultant to campus customers.
  • Monitors and assesses output and the quality of employees' work.

Qualified candidates should submit their resume in confidence to executive search partner Quantum Management Services Ltd:

Please forward your application to Bronwyn Massey, Recruitment Manager at Quantum via email at bronwyn.massey@quantum-qtr.com.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is committed to employment equity and diversity in the workplace.

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