Beauty Department Manager

1 week ago

Mississauga, Canada H&M Full time
By bringing everyone together, you’ll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. br/>
Customer Sales & Profit
  • You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines.
  • Representing yourself and the H&M brand positively during customer interactions.
  • Be aware of and take responsibility for your department's strengths and identifying commercial opportunities and acting on them.


Fashion & Trend Awareness

  • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers.


Team & Development

  • Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store.
  • Complete performance evaluations and succession planning to support business & team needs.
  • Responsible for the team's planning & scheduling.
  • Ensure all procedures, routines, and legal requirements in all areas of the store are followed.


Retail Operations/ Visual & Commercial Execution

  • Secure a clean and tidy sales floor and back of house including stockroom areas.
  • Ensure high fashion quality, visual and commercial product presentation, with good garment care.
  • Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements.
  • You are achievement-oriented, motivated by performance and competition to be truly customer centric.


Why You’ll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
  • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues.
  • You will have access to a large global talent community, where career growth and aspirations have no limits.
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.

    We are committed to providing reasonable accommodations for applicants with disabilities. p>

    Inclusion & Diversity:

    H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Hence all diversity dimensions are taken into consideration in our recruitment process.

    Company Description:

    At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

    Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

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