Senior Director

2 months ago

Moose Jaw, Canada Cloudflare, Inc. Full time
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Make employees, applications and networks faster and more secure everywhere, while reducing complexity and cost.

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.About the department

As a Senior Director of Product at Cloudflare, you are responsible for building teams and products that improve the way that the Internet works. Product Managers at Cloudflare sit at the intersection of software development, design, and business strategy. On an average day, you might pitch a concept to senior leadership, create a launch plan with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, or pair with an engineer on implementation. We have ultimate responsibility for understanding our client needs, influencing business strategy, feature specification, and working with engineering to develop our software.

About the role

Threat Intelligence is vital to all of our security offerings. Securing our customers' applications and networks is core to what we do. As part of this, our security products need to be able to rely on high quality threat intelligence that can guarantee we are detecting threats early and with low false positives. As the Senior Director of Product for Threat Intelligence, you will be working with a wide range of cross functional teams supporting our largest customers to ensure we have both the tooling and the processes to detect and react to attacks. You will ultimately help define the strategy of our Threat Intelligence approach, managing a capable team of product managers and delivering great solutions to help Cloudflare move into the much broader security space.

What you'll do

In this role you will shape the Threat Intelligence solutions offered by Cloudflare, working closely with the development team, support teams and other functions across Cloudflare, to listen to customer problems and deliver solutions that satisfy customers needs. This candidate will need to be able to understand the technology behind our products to help guide engineering decisions and prioritizations. A suitable candidate will have an exceptional understanding of engineering, customer management, or product, and a deep desire to learn. As this role is a management role, you will also be expected to hire and build a great team, and be able to report progress towards senior leadership and engage at an executive level across the company.

  • 7+ years of experience in a management position (product) or substantial management experience in cross functional roles/entrepreneurship
  • Customer facing experience, with large customer engagement with executive leadership
  • The ability to work in a fast-moving and ever-changing environment
  • Experience working alongside engineering, design, marketing teams etc. - engaging with senior cross functional leaders
  • Exceptional people skills and empathy
  • A high degree of attention to detail
  • A deep understanding of technical subjects and the internet
  • A deep understanding of cyber security topics
  • A kind and generous attitude towards customers and co-workers alike
Responsibilities

You will:

  • Take leadership. You will manage a team of product managers ensuring coverage and accountability for the myriad projects across the organization.

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