Systems Analyst

Company DescriptionOne of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team todayJob DescriptionLead system analysis, design and implementationManage day-to-day operations to ensure integrity and availability of systems and dataTroubleshoot and resolve system issues as identified through monitoring and incident/service requests from end-usersAnalyze system performance, gather user feedback and recommend enhancements to optimize system efficiency and successful adoptionGather requirements, analyze, create design documents, test and perform impact analysis for application changes and developmentDesign test cases, create test data, and execute testing/regression testing to ensure solutions are bug-free and meets required technical and business requirementsSetup and maintenance of end-user accounts and access profiles where requiredCreate and maintain thorough system documentationCoordinate with vendors and internal stakeholders to apply patches, updates and implement system enhancements ensuring systems remain secure, efficient and aligned with changing business needsParticipate and/or lead system implementation projectsQualificationsPost-secondary degree/diploma in information technology or health related field, or relevant work experienceThree years recent experience in a digital health related position with experience supporting applications preferredExperience in an end-user facing role, providing exceptional customer serviceExperience working within a health care setting preferredKnowledge of common healthcare interoperability standards preferred (HL7 v2, FHIR, DICOM, etc.)Knowledge of basic IT security and privacy concepts and practices preferredKnowledge of provincial systems and repositories considered an asset (ConnectingOntario, OCINet, OLIS, HRM)Knowledge of project management fundamentals considered an assetKnowledge of basic server and network concepts considered an assetBasic knowledge of common end user devices (PCs, printers, mobile devices) considered an assetWell-developed communication, interpersonal and organizational skills with a strong focus on service excellence and relationship managementAbility to be successful in a complex environment, handling many competing and changing prioritiesProven ability to successfully work within a team setting, sharing duties as requiredHighly organized and deadline drivenA self-starter with the ability to work independentlyA strong multitasker with the ability to navigate competing deadlinesAgile and open to changing directions, adopting new practices, or learning something newEmpathetic and aware of interpersonal dynamicsMust demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and CollaborationMay be required to travel between Osler sitesExcellent attendance, punctuality and work record requiredAdditional InformationHours: Currently days including weekends, statutory holidays and on-call after-hours support as required (subject to change in accordance with operational requirements)Hybrid: Roles that function remotely, but require essential, regular onsite weekly workAnnual Salary: Minimum: $88,413 Maximum: $110,526Application deadline: November 5, 2025Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.OtherSeniority level: Not ApplicableEmployment type: ContractJob function: Health Care ProviderIndustries: Hospitals and Health Care #J-18808-Ljbffr