Senior Manager Advisory

Senior Manager Advisory & Consulting Services Join to apply for the Senior Manager Advisory & Consulting Services role at Diligent. Posted 1 day ago. Be among the first 25 applicants. About Diligent Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. We are building the future with people who think boldly and move fast. Whether you’re designing large‑language‑model systems or reimagining workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA; we look for individuals willing to ask the big questions and experiment fearlessly. The future belongs to those who keep learning. At Diligent, you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook. Recruitment Agency Notice Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees, or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes. The Role Responsibilities Customer Delivery: Lead engagements independently or with a team and coordinate task allocation, delivering Professional Services over the entire customer journey. Actively manage projects and mobilize team resources to ensure successful delivery, minimize delays and overrun, and maintain budgets. Develop strategies and approaches with Sales & Customer Success to drive adoption of Diligent Solutions and expand GRC use cases. Spearhead development of business solutions that leverage the full suite of Diligent products. Provide oversight and quality control of services during the Product implementation lifecycle. Career Development/Learning: Coach and mentor team members on project management and customer enablement. Participate in recruitment and retention activities. Continuously develop domain and product expertise to guide customers on best practices for rollout and execution. Serve as a subject‑matter expert and prioritize learning and development of those areas. Practice Management: Propose, lead, support and execute internal initiatives that benefit the broader team and business. Support senior management, sales and solution engineers on potential business development activities (Discovery Calls, RFP Response, SOW generation). What You Need To Succeed Bachelor’s degree (BS or BA). Experience as a people manager and ability to lead teams. 10+ years managing a business portfolio with experience in corporate/legal entity management and corporate compliance. Strong data analysis skills, able to work with large data sets. Foundational experience in full‑cycle software delivery, as a business analyst or developer. Experience with complex enterprise applications, distributed systems, web applications, or system integration solutions. Familiarity with systems supporting the legal entity lifecycle is an advantage. Excellent communication skills across all areas and regions. Track record of successful delivery management in complex enterprise environments. Client management and business development experience. Persuasion, influence and ability to inspire teams. Drive and determination to succeed in a dynamic, growing team. Exceptional public speaking, communication and presentation skills. Deep knowledge of business processes and ability to solve problems with technology and process change. Pay Range $130,000 — $160,000 CAD What Diligent Offers You Creativity and innovation at the core of our culture. Flexible work environment, global days of service, comprehensive health benefits, meeting‑free days, generous time‑off policy and wellness programs. Worldwide teams with office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore and Sydney. Diversity and inclusion are top priorities, supported by Employee Resource Groups and educational resources. Company Location and Work Model Headquartered in New York. Offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. This role follows a hybrid model; if within commuting distance to an office, you will be expected to work onsite at least 50% of the time. Employment Details Seniority level: Not Applicable. Employment type: Full‑time. Job function: Consulting, Information Technology, Sales. Equal Opportunity & Accommodations Diligent is a drug‑free workplace and an equal‑opportunity employer. We consider qualified applicants regardless of criminal histories. We provide reasonable accommodations for qualified individuals with disabilities and disabled veterans. Contact recruitment@diligent.com for assistance. Legal Notice For further details, see Diligent’s EEO Policy and Know Your Rights. References and referrals increase your chances of interviewing by 2x. #J-18808-Ljbffr