Senior Network Engineer

2 weeks ago

Calgary, Canada Wedge Networks Full time

Wedge Networks is looking for dedicated, innovative and passionate leaders. Our employees think outside the box to design, market and sell industry-changing network security solutions. We stand behind our products and are continually looking at innovative ways to grow our International Brand. If you’d like to be a part of this team, we’d like to talk to you.

Please email your resume, with the listed competition code you are applying for, to hr@wedgenetworks.com.

Please note: Only qualifying applicants under consideration will be contacted.


Senior Network Engineer - Calgary, AB (Competition: CALSNE201909)

Wedge Networks is seeking candidates to fill a Senior Network Engineer position on our research and development team. This position is responsible for working with the CTO to provide timely and effective technical support for post-sales deployments as well as to help solve customer-facing technical issues.

Responsibilities

  • Engage with the customer as the technical lead throughout from Proof of Concept to implementation, ensure customer success and satisfaction;
  • Provide technical expertise in creating solutions, designs, proof of concept and implementations which may include installation, configuration, troubleshooting, customization, testing, and documentation;
  • Provide information required and recommend solutions. Follow up proactively with to ensure Wedge products and services meet potential customer expectations;
  • Operate and deploy Wedge Networks' product line. Configure cloud/appliance system for customers; monitor automated deployment and start-up operation. Diagnose, report findings and recommendations to both Sales Management and Wedge Engineering;
  • Consult with Wedge’s internal subject matter experts to obtain information on how best to respond to particularly complex customer service issues;
  • Based on gained customer experience, provide feedback to further enhance Wedge’s product features, deployment processes, procedures and automation.

Skills and Qualifications

The qualified candidate must have the following:

  • Bachelor’s degree or a combination of education and experience in networks, IT Security, engineering, information systems, and business administration;
  • 5+ years of industry experience planning, architecting and implementing network security solutions at both enterprise and service provider levels;
  • Strong understanding and work experience of Internet technologies routing, switching and general network infrastructure including technologies associated with the ISP and MSSP market;
  • Comfortable working with cloud and virtualization technologies including AWS, Azure, Google Cloud systems, network storage systems and data centre services;
  • Understanding of the lower level workings of SD-WAN and VPN technologies including IPSEC and MPLS VPNs is a plus;
  • Network engineer certifications such as CCNP Security (Cisco Certified Network Professional Security), CEH (Certified Ethical Hacker), CISSP (Certified Information Systems Security Professional), and GIAC Security Certifications are a plus;
  • Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills;
  • Attention to detail, plus analytical and problem-solving capabilities;
  • Ability to work under pressure and stressful scenarios;
  • Positive, service-oriented personality;
  • Willingness to travel.
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