Center Director

2 months ago

Eastern Ontario, Canada Teen Challenge Full time

Posted On: Wed, 30 Oct. 2024
Pay Rate: As Agreed
Hours: Full Time
Reporting To: Director of Centre Operations

Note: This is a full-time position directly reporting to the Director of Centre Operations; pay rate as agreed, based on experience, expertise, and applicable education.

POSITION SUMMARY
The primary responsibility of the Centre Director is to provide accountability in achieving the mission of Teen Challenge Canada Inc. (TCC) by overseeing the quality and integrity of the Program. Responsibilities include ensuring full compliance with Teen Challenge’s Program Standards, working alongside key Program department staff members in order to achieve goals set for Occupancy and Graduation rates, leading a team that is focused on maintaining a Christ-centred Program where clients can heal and develop mentally, physically, emotionally and spiritually. Other crucial responsibilities include working alongside the Development team to aid in facilitating and ensuring that Development objectives are met, carrying out specific Development activities and participating in annual events.

The incumbent directs staff to ensure the delivery of the TCC Program to achieve TCC’s mission, to support development activities for the Centre to ensure the Centre’s financial wellbeing, and lead all aspects of Centre operations.

JOB RESPONSIBILITIES

Program Management

  1. Manage and supervise staff, preparing work schedules and assigning specific duties.
  2. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  3. Establish and implement departmental policies, goals, objectives and procedures, conferring with the management team and appropriate department staff as necessary.
  4. Understand, implement and enforce Teen Challenge’s Program Standards and Health & Safety Policies.
  5. Determine staffing requirements and facilitate interviews, hiring and training of new employees with the assistance of the Human Resources department.
  6. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks/mentorship; participating in professional organizations.
  7. Enhance the organization's reputation by meeting with external stakeholders as required.
  8. Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner.
  9. Oversee process of discharging students who are in contravention of Teen Challenge’s Program Standards.
  10. Reinforce Teen Challenge’s Christ-centred culture at all times, by ensuring staff conducting themselves in adherence with Teen Challenge’s Lifestyle and Morality standards.
  11. Oversee the completion of all necessary training administered to staff.
  12. Handle all matters with sensitivity by upholding Teen Challenge’s Confidentiality Policies.
  13. Deploy conflict management techniques, when necessary.
  14. Work collaboratively with the Development team to ensure targets and objectives are met.
  15. Lead Outreaches and liaison between local churches and key contacts, as necessary.
  16. Assist with the facilitation and delivery of Development initiatives and events.
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