Manager, Partner Engagement

4 weeks ago


Golden Horseshoe, Canada LG Electronics Canada Full time

The North America Content and Services Team is responsible for building LG's Smart TV ecosystem in the US and Canada. We work with hundreds of partners around the world, all responsible for building premium Living Room experiences for LG's end-users and delivering world-class experiences in streaming, advertising, gaming and beyond. We are seeking an exceptional candidate to join our Partner Engagement team, based in Toronto, ON to work with our ecosystem of Canadian partners.

TheManager of Partner Engagementis responsible for managing the day-to-day relationship of an identified set of partners within our smart TV ecosystem, the successful candidate will need to have a strong understanding of the partners’ business, how to work with the partners to develop a set of recommendations and tactics to build acquisition and retention opportunities on the LG Smart TV platform. The candidate should have a strong background working in either Content Distribution and Direct to Consumer businesses and apply related strategies and tactics to grow our partners business.

Primary Responsibilities:

  • Primary day-to-day stakeholder with an assigned set of partners in region
  • Monitor and grow key partner metrics on platform, including MAU, time spent, downloads, revenue
  • Liaise with LG cross-functional teams to amplify partner value to LG customers (Marketing, HQ, Sales, Digital, Engineering, Product Planning).
  • Work with content partner to understand the end-user lifecycle and gather insight to optimize relationship on LG platforms.
  • Ensure partners are aware of participation opportunities on the platform and maintain their certification requirements as needed.
  • Manage business review meetings with associated partners which deliver services within the Canadian market
  • Development of KPIs for partnership and tracking progress against the growth plan

Knowledge, Skills and Abilities;

  • Bachelor’s Degree or equivalent work experience
  • 5-7 years of experience in partner, brand or marketing management function within a Content Distribution, Direct to Consumer business, Services based organizations
  • A demonstrable understanding of Media and Streaming businesses in the Canadian market
  • Comfortable managing multiple projects and stakeholders
  • Proficient working with data to develop insights for multiple stakeholders

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

LG Electronics Canada Inc., is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and the Ontario Human Rights Code, LG Electronics Canada Inc., will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform LG’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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