Senior Solutions Consultant

Req Id:421870

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

At Bell, cloud professionals like you know that the cloud is intrinsic to every aspect of digital transformation – enabling greater business agility, efficiency and innovation. On this team, you'll bring network and security expertise, to deliver industry-leading hybrid multi-cloud solutions.

You'll be part of a team working alongside top executives and leading cloud providers like AWS, Google Cloud and Microsoft Azure. With Bell, you'll enable businesses to accelerate their digital transformation and help them optimize performance to drive success.

We are seeking a Senior Consultant to join our Datacentre and Hybrid Cloud team, specifically in the servers, storage and virtualization areas. This role is pivotal to providing both professional service consultation/implementation services, as well as managed services engineering. The successful candidate will be involved in a wide range of activities including solution design, documentation, testing, and project delivery, ensuring a seamless hand-off to both internal Day 2 teams and external customers.

• Communicate/collaborate with the customer to design, develop and deliver infrastructure solutions
• Prepare and contribute to Statements of Work for client mandates
• Provide leadership and technical guidance in new solution or technology process onboarding
• Participate in presales activities and project effort estimations
• Collaborate with internal teams, partners, and suppliers for effective communication and expectation management
• Regularly liaise with Customer Service Account Managers to discuss results and action plans
• Communicate effectively with customers and internal business groups throughout project lifecycles
• Provide technical support and knowledge transfer to day-2 operations

We recognize that expertise comes in many forms and that it is rare for one individual to be proficient in all areas. While the following list outlines the breadth of skills we find valuable, we do not expect every candidate to possess expertise in all these areas. We encourage applicants who have a strong foundation in several of these competencies and a willingness to grow in others to apply.

Technical Skills

Virtualization Technologies: In-depth knowledge of VMWare (versions 6.x/7.x/8.x), HCI technologies (VSAN, Nutanix, Storage Spaces Direct), and other virtualization technologies.
Storage Systems: Proficient with SAN storage systems (NetApp, Dell Unity, Powerstore, EMC VNX, Nimble, IBM, or PureStorage) and SAN switches (Brocade, MDS).
Server and Hardware: Good knowledge of HP and Cisco server and storage hardware (C7000, UCS, Synergy, PowerFlex).
Backup Technologies: Familiarity with backup solutions like NetBackup, Commvault, Veeam, Cohesity, Zerto etc.
Cloud Technologies: Familiarity with hyperscalers (Azure, AWS, GCP) and identity management in a hybrid environment.
Networking and Security: Strong knowledge of networking and security concepts.

Operating Systems:

Windows: Experience in Microsoft Windows System Design/Administration, Active Directory local and hybrid, DNS, Windows automation, and WSUS.
Unix/Linux: Working knowledge of UNIX/Linux operating systems (Linux, CentOS, Solaris), and virtualization technologies.
Programming and Automation: Knowledge of Patch Management/version control tools (Ansible, Satellite, OpenShift, Docker, and Kubernetes).
VDI Solutions: In-depth experience with VDI solutions (Citrix, RDS, Horizon, AVD, etc.) and associated profile solutions.

Soft Skills:

Documentation: Ability to write clear and comprehensive technical documents.
Adaptability: Rapid adaptation to and adoption of emerging technologies.
Analytical Skills: Strong analytical skills with deductive reasoning capabilities.
Communication: Excellent oral and written communication skills.
Customer Service: Strong customer service orientation with a proactive approach to problem solving.
Multitasking: Ability to work under pressure and manage multiple tasks effectively.
ITIL Framework: Understanding Change, and Incident Management, 5 years or more industry experience.

• Electrical Engineering or Computer Sciences degree or equivalent
• Hypervisor certification (VMware, Nutanix, Microsoft)
• Storage Certifications (EMC, Dell, HPe, NetApp, others)

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : New Brunswick : Saint John || Canada : New Brunswick : Fredericton || Canada : New Brunswick : Moncton || Canada : Nova Scotia : Halifax
Work Arrangement: Remote
Application Deadline: 03/01/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada,NB, Fredericton