Casualty Claims Adjuster

Join to apply for the Casualty Claims Adjuster role at Aviva CanadaIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.Do you have a genuine passion for looking after customers? Are you an experienced casualty claims advisor who wants to be a part of an industry leading, dynamic team? We are recruiting for a motivated and dedicated Claims Professional to join our Atlantic Casualty team to handle liability claims.The Claims Liability Professional role is to investigate, evaluate, negotiate, and settle Casualty claims in accordance with Aviva’s procedures and philosophy. We have a strong focus on strategic indemnity and expense management, in addition to excellent customer service.As a member of our Atlantic Casualty team, you will put your passion for claims and people to purpose within a dynamic, fast‑paced and rewarding environment while continually striving for success for yourself, our team and Aviva. The successful candidate will thrive within a high‑performance culture, readily accept new challenges, and continually improve their knowledge and skills. The successful candidate will also serve as a mentor to their colleagues while displaying a strong technical ability.Come join our teamWhat You’ll DoInterpret and confirm insurance coverageInvestigate, evaluate, and settle Casualty claims with claimants or their representativesDirect and manage file investigations and if required instruct IA’s or Defense Counsel as neededEnsure file reserves are timely and accurateProactively manage communication with our customers and stakeholdersClearly document and summarize file activityUnderstand and support Aviva’s claim procedures and guidelinesRegular and proactive reviews of file strategy plansWhat You’ll BringInsurance industry experienceCasualty Claims experience is an assetUniversity degree or equivalentCIP or working towards CIPCurrently licensed or qualified to be licensed to handle Casualty Claims in all Atlantic ProvincesBilingual French and English is a strong assetAbility to work independently and effectively in a fast‑paced environment within our hybrid working environmentStrong working knowledge of Personal and Commercial liability claimsExceptional written and oral communication skillsWell‑developed organizational skillsGenuine adaptability, flexibility and integrityCommitted team player with a positive outlook and sense of humorSuperior interpersonal, oral and written communication skillsExcellent problem solving and critical thinking skillsSound decision making capabilities, taking ownership and accountability for your actionsOutstanding listening abilities in all interactions with customers and colleagues and willingness to accept and provide meaningful feedbackWhat You’ll GetPlease note that individual salary is determined by factors such as job‑related knowledge, skills and experience, as well as internal equity.Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.Competitive vacation package with the option to purchase 5 extra days off per yearEmployee driven programs focused on gender, LGBTQ+, origins, diversity and inclusionCorporate wellness programs to support our employees’ physical and mental healthPlease note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.Referrals increase your chances of interviewing at Aviva Canada by 2xGet notified about new Casualty Claims Adjuster jobs in Dartmouth, Nova Scotia, Canada.Dartmouth, Nova Scotia, CanadaSeniority levelAssociateEmployment typeFull‑timeJob functionOtherIndustriesInsurance #J-18808-Ljbffr