Senior Technology Service Consultant

7 days ago

Old Toronto, Canada SAP SE Full time
IT Technology Services Senior Consultant - Toronto

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you will be doing
For our Delivery Centers, we are looking for an IT Technology Services Sr Consultant with a strong technical background for supporting critical projects & administration in the Enterprise Cloud Services Delivery environment. You will be responsible to drive continuous improvement to increase operation, availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Your role will be of a Technology Senior Consultant as part of the Center of Excellence Teams comprising of Database Experts administering Databases, driving critical topics related to Incident Management, Problem Management, High Availability, Disaster Recovery, Backup & Restore among other operational tasks.

What you bring

  • Strong conceptual understanding & knowledge on the RDBMS products in the market
  • Around 12+ years of work experience as Database Administrator in Global Operations team (primarily on SAP HANA and ASE Database Platforms)
  • Exposure to the automation tools /scripting or processes
  • DB installations and upgrade, Planning, setup and implementation.
  • Providing technical expertise and support in optimizing and tuning of Systems. Performance Optimization.
  • DB Concept on Security, Backup and recovery strategies, performance tuning, System Copies, high availability, and disaster recovery strategy, export-import, replication is must.
  • Organize / Structure day2day documentation as needed.
  • Willingness to take on-call duty/Weekend tasks during working hours. The on-call / on-shift duty is based on rotation.

Key Duties and Responsibilities:

  • Monitoring and managing the database landscape in a large-scale Productive environments.
  • Must have good knowledge of Policy, workflow, group, and clients for Configuring the backup.
  • Ensuring Data Integrity aspects and determining the most suitable recovery technique.
  • Ability to handle effectively and accurately the data recovery scenarios.
  • Clear understanding of Point-In-Time (PIT) and full recovery techniques.
  • Handle incidents around critical systems and ability to failover & failback as needed.

Meet the team
Within the Customer Services and Delivery (CS&D) board area, the mission of the Enterprise Cloud Services (ECS) organization is to run and operate SAP’s private cloud offering. Isolated private cloud landscapes are built for customers both in SAP owned datacenter as well as on IaaS infrastructure provided by Hyper-Scalers like Microsoft Azure, Google Cloud Platform or Amazon Web Services (AWS). Teams provides stable operational support for customer Database landscapes for their critical business systems.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in Quebec.

Requisition ID: 412982 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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