Manufacturing Senior Associate

2 weeks ago

Richmond, Canada Uniqlo Canada Full time
p>Job Title: Senior Loss Prevention Associate

Location: UNIQLO Richmond Shopping Centre

Reporting to: Area Loss Prevention Manager (+ Store Manager)

About UNIQLO

UNIQLO is a brand of Fast Retailing Co. (FR), a global Japanese retail holding company that designs, manufactures and sells clothing under multiple brands including: With an operation spanning over 2300 stores worldwide in more than 25 countries and regions, UNIQLO is driven by its LifeWear concept for ultimate everyday clothes, offering unique products made from high-quality, highly functional materials, at affordable prices. UNIQLO proactively seeks to minimize the environmental impact of our businesses through the development of recycle-oriented products while continuing to offer people all over the world the joy, happiness, and satisfaction of wearing truly great clothes that embody our corporate philosophy: We are dedicated to offering our employees training, performance-based increases, and unlimited growth opportunities. span>

Overall Position Overview

Reporting to the Store Manager and Area Loss Prevention Manager, the Loss Prevention (LP) Associate is responsible for day-to-day implementation of all Loss Prevention programs and initiatives within their assigned location. These responsibilities include, but are not limited to, shortage and safety goals, detection and safe apprehension of shoplifters, recovery of merchandise, auditing, use of LP Technology, and training store personnel on Loss Prevention related topics at their location.

Key Responsibilities

  • Implementation and execution of all Loss Prevention initiatives and policies within their assigned location in partnership with Store Management and the Area Loss Prevention Manager, to protect the company’s assets and ensure the safety of all customers and employees.
  • Assist Store Manager and Area Loss Prevention Manager with training of store personnel on Loss Prevention policies, procedures, and initiatives.
  • Detect and identify shoplifters and safely apprehend subjects or recover merchandise in accordance with Federal and Provincial laws, as well as company and department policy. Assist the Area Loss Prevention Manager with detection and investigation of internal theft and policy violation incidents on an ongoing basis. span>
  • Implement loss reduction initiatives in partnership with store teams and Loss Prevention senior management. Follow up as necessary throughout the inventory cycle to ensure compliance and report progress to the Store Manager, Area Loss Prevention Manager, and others as directed.
  • Utilize Loss Prevention technology equipment including CCTV, Access Control, EAS, and exception-based reporting systems to identify and act on loss and safety issues within assigned location. span>
  • Utilize the store RFID Inventory system and provide training to store team members on an ongoing basis. Correct and resolve operational issues in partnership with the store team, Area Loss Prevention Manager, and the LP Inventory Accuracy team.
  • Regularly communicate with other LP team members, and support cross-communication between store team members, and other departments to identify common issues.

Desired Skills and Experiences

  • Minimum of 5+ years of related experience in Loss Prevention or Asset Protection in a multi-unit capacity.
  • Full understanding of Canadian federal, provincial and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention. Being provincially licensed is also a requirement for this role.
  • Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters.
  • Experience with Loss Prevention technology and methods, including CCTV, covert surveillance, EAS, Access Control, and Intrusion Detection systems.
  • Knowledge of inventory management systems and inventory accuracy principles considered an asset including familiarity with RFID technology.
  • Knowledge and familiarity with using MS Office and G-suite.
  • Ability to work a flexible schedule based on department and company needs.
  • Must be able to stand/walk for entire shift and be able to occasionally lift up to 50 pounds.
  • Group Insurance (Health & Dental).
  • Competitive compensation range of $22 - $25 per hour commensurate with experience.

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