Family Support Worker
2 months ago
QUALIFICATIONS:EDUCATION:
- Two (2) year Social Service Worker (SSW) or Child and Youth Worker (CYW) diploma or diploma/degree in the human services filed.
- Minimum two (2) years of relevant experience working with children and families preferably in child welfare.
- Plan, coordinate, facilitate and support visits.
- Assess the strengths and challenges in relation to parenting skills.
- Assist in the development of goals for families participating in the in two (2) types of services offered, Family Engagement and In-Home Support.
- Develop a plan to meet identified goals with the child, family, internal and external participants.
- Intervene in an effective manner to support relationship development and enhanced parenting skills.
- Provide feedback on the effectiveness of the type of support plan and identified goals created with the family.
- Provide assistance and support to children and families to prevent admission to care and facilitate the reintegration of children into families.
- Inform the assessment of the family’s functioning and assist in the development of the Family Plan with the family and relevant workers.
- Work with parents and caregivers on following through with the Family Plan goals and provide information about child development and group programming to enhance parenting knowledge and skills.
- Model and coach effective parenting skills and child management techniques (e.g. positive patterns of attachment, infant care, stimulation, home child- proofing, behavioural strategies, positive self-esteem, communication skills, problem solving techniques, etc.).
- Teach life skills (e.g. budgeting, purchasing, menu planning and food preparation, cleaning, household maintenance, etc.).
- Provide crisis management services where required.
- Support the reintegration of children in their families and recommend episodic financial assistance for families.
- Actively assess families for the presence of any power imbalances within a home paying particular attention to indicators of possible Intimate Partner Violence.
- Co-create with caregivers, detailed safety plans outlining possible supports for family members impacted by violence.
- Organize visiting schedules, book facilities on or off site and arrange transportation for children to and from access.
- Ensure that the physical access location is clean, comfortable, and equipped with age appropriate toys and games.
- Clarify the roles and responsibilities of each person participating in visits and coach family members regarding what is expected of them during visits.
- Develop and implement safety plans where necessary.
- Communicate information to relevant individuals regarding family progress, changes, and/or case updates and report any information that may impact on the safety and well- being of children.
- Provide information and facilitate the positive engagement of children, caregivers and families regarding how to access various community services.
- Establish and maintain a professional and collaborative liaison with community service providers and stakeholders.
- Advocate with service providers and other professionals with respect to understanding and meeting the needs of children and families in receipt of services.
- Advise children and families of the Agency’s complaint process and report service- related concerns.
- Observe and record details of all contacts with children, families and service providers and write reports (i.e. Family Plan and Closing Summary).
- Complete all documentation required and input necessary information in CPIN within Ministry standards and Agency timeframes (i.e. contact logs, recording documents)
- Write affidavits and other court-related documentation and testify in court when required.
- Testify in court when required.
- Provide orientation, information sessions, and training on the Family Support Program model.
- Research and develop new strategies in providing parenting education.
- Participate in case conferences and the evaluation of the Family Support Program.
- Perform other related duties as required.
- Demonstrated advanced verbal and written communication skills in both English and French, including the ability to develop concise and thorough reports is required;
- Knowledge of relevant legislation, regulations, and Ministry standards (e.g. the Child, Youth and Family Services Act);
- Good understanding of the agency’s values, service philosophy and objectives.
- Demonstrated knowledge of Intersectionality, cultural competency and clinical practice within an anti-oppression framework;
- Clinical knowledge of child maltreatment, child development, attachment and separation, and family dynamics;
- Demonstrated clinical counseling skills to provide assessment, engagement and support services to families and children;
- Demonstrated understanding of, and commitment to, integrating the principles of equity, justice, non-discrimination and accessibility into practice, service delivery and team relationships;
- Knowledge of evidence informed practice;
- Knowledge of adult learning principles and skill in providing group programming and training;
- Familiarity with community resources;
- Demonstrated ability to work effectively both independently and within a team;
- Demonstrated problem solving, planning, priority-setting, and conflict resolution skills;
- Demonstrated interpersonal and collaboration skills to coordinate effectively with a broad variety of community resources and stakeholders;
- Ability to maintain the appropriate safeguards for the confidentiality of Agency and client information;
- Knowledge and proficient competence of computer software (e.g. Microsoft Office (Excel, Word), CPIN);
- Possess and maintain a valid Class “G” Driver’s License and personal insurance coverage with access to a reliable vehicle;
- Provide a negative Vulnerable Sector Check.
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