Product Tester

Product Tester (Jr. to Mid Level) - Ottawa Location

For over thirty-five years our companies, industry-leading manufacturers and distributors of high-quality, luxury consumer audio products, have set the standard for excellence in every product category we offer. We continuously push the boundaries of design and quality with a constant focus on providing high-performance solutions and value.

In our Ottawa office, we create a wide range of products, including Home Theater Receivers, Audio- and Video Processors, Single- Stereo- and Multichannel Amplifiers and Sound Distribution Systems sold under Anthem, Paradigm and Martin Logan brands. Each of our products is a masterpiece of engineering. We have expertise and capability to go through all stages of the product development, from in-house design to in-house manufacturing, from ideas and concepts to best products on the market that fuel the ambiance of living rooms and concert halls  
Job description:

The Product Tester will play a crucial role in our quality assurance team, under the mentorship of our Quality Assurance Lead. This role is ideal for individuals who are deeply passionate about audio/video consumer electronics, enjoy hands-on testing, and are keen on uncovering the smallest of issues that could impact user experience.
Your primary role will involve executing testing protocols, uncovering edge cases to maximize test coverage, and contributing to the continuous improvement of our product line.
Responsibilities:

• Execute detailed testing protocols as developed by the Quality Assurance Lead and provide feedback for improving those.
• Identify, document, and explore potential edge cases that are not covered by existing protocols.
• Collaborate closely with the QA Lead to review test results and develop new testing strategies.
• Engage with the product in creative ways to uncover hidden issues that could affect consumer satisfaction.
• Provide feedback and suggestions to the development teams for product improvements based on test findings.

Some of the product features you’ll be testing:

• Out-of-the box experience, initial product set-up and configuration
• Handling of input switching, power mode change and long-term reliability of products
• Quality of Integration of streaming services: Google Cast, Spotify, and Apple Airplay.
• Quality of decoding of surround audio formats, such as Dolby Atmos and DTS:X
• Responsiveness of the product to control commands
• Seamless experience when controlling the product through WebUI, Mobile app, IR remote and physical controls
• Configuration Compatibility, guaranteeing the product performs consistently well across a wide range of external devices and setups, including various TVs, gaming consoles, Blu-ray players, and all possible speaker configurations. 

Ideal Candidate Profile:

• A keen interest in consumer electronics, especially audio and AV products.
• A curious and innovative mindset, always looking to explore and understand how things work.
• Diligent and meticulous in following through on testing protocols, documenting test results and writing detailed bug reports with guidance on how to reproduce the bugs.
• Possesses a "hacker" mentality, with a knack for thinking outside the box to identify potential product vulnerabilities.
• Formal education in electronics or related fields is a plus but not a requirement. We value practical skills and a passionate interest in electronics more than traditional academic achievements.
• Knowledge and hands-on experience with electronic test tools and soldering equipment is a significant asset
• Able to adapt to changing requirements and tasks at a moment's notice.
• Basic computer skills, including proficiency in one of the Office suites.
• Proficiency working in different operating systems (Windows, MacOS, Linux, iOS and Android) is a significant asset.
• Able to communicate effectively in English

What We Offer:

• A dynamic work environment where creativity and innovation are highly valued.
• The opportunity to work with cutting-edge technology in the consumer electronics space.
• A supportive team that values learning, growth, and collaboration.

Application Process:
Interested candidates are invited to submit their resume. Anticipating your application, we eagerly await the opportunity to assess the alignment between your skills and our dynamic team's needs.

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