HVAC Technician

2 weeks ago

St Catharines, Canada Mr. Furnace Heating & Air Conditioning Full time
Here at Mr. Furnace Heating and Air Conditioning we strive to provide the best service and products to our customers, as a result we are looking for top performers in their current role and want to join a progressive organization that rewards over achievers.

Shift: Sunday to Thursday

Who we are:

We are one of the industry’s longest standing companies with a high focus on providing old and new customers with the best customer experience possible. With 40 years of experience, Mr. Furnace has worked hard to build a solid reputation and solid relationships with our customers and suppliers.

Mr. Furnace requires energetic, motivated and career-minded HVAC Service Technicians and Installers to be responsible for performing onsite installation and maintenance to HVAC (heating, ventilation, and air conditioning) systems and equipment. He/she will either:

Do you:

• Give customers the red carpet treatment?

• Recommend additional services or treatments to make their home more comfortable?

• Provide quality service and are committed to being a master of your trade?

Primary Responsibilities

• Ensure customers heating, ventilation, and air-condition equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.

• Follow all Energy Star installation processes and procedures.

• Educate customers on proper care and maintenance and promote all various HVAC options

• Complete general and specific HVAC equipment inspections

• Maintain a clean, fully stocked vehicle

• Explain the benefits of newer highly efficient equipment to the customer.

• Promote Mr. Furnace products and services on every call.

• Must never sell the customer a repair they do not need.

• Provide a five-star experience on every call or make it right before leaving the customers home

• Feel comfortable requesting online reviews from customers.

Education/Experience/Skills

• A minimum of 3 years recent HVAC service or Installation experience with exposure to furnaces, central and ductless air conditioners, gas boilers, water heaters including tankless heaters

• Must be effective at HVAC lead generation and CPP enrolments.

• Must have demonstrated strong technical, customer service skills and company metrics in current and previous roles.

• Valid Gas Fitter or Refrigeration License

• Valid Driver's License with a clean record

• Clear criminal record

• Comfortable working from heights and using a ladder

• An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude

• Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements

• Strong customer service skills

Benefits

At Mr. Furnace we expect a lot from our technicians. That's why we're committed to providing them with industry-leading benefits and compensation that help them get better at their job, while providing for their families, which include:

• Competitive compensation

• Additional incentive earnings available

• Excellent benefits package

• Group RRSP

• Opportunity for growth

• Tool Allowance

• Uniforms provided

Does this sound like the job for you? If you have the qualifications above, we want to hear from you

Please let us know of any accommodations required in preparation of your visit as per the Accessibility for Ontarians Disability Act.

Mr. Furnace is an equal opportunity employer.

Please note that this position requires a Criminal Background Check be completed for potential candidates. This check must be satisfactory in order for an employment offer to be extended unconditionally.

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