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Convenience Retail Manager
3 months ago
Convenience Retail (CR) Manager
Canadian Mobility Services (CMS) is a start-up business focused on providing an elevated customer experience, by innovating and providing competitive offerings in the mobility retail space. CMS has an evolving culture that aligns with our Core Values: Growth, Innovation and DEI. The Convenience Retail Manager plays a pivotal role in supporting the culture shift by providing innovative strategies, location support and guidance on best practices for every retail location.
Do you want to have a direct, meaningful impact on the customer journey? Are you keen on driving innovating and developing “out of the box” convenience retail offers aimed at generating new profit centers and delivering strong business results? Do you desire to work in a highly collaborative, fast-moving environment where you can see the impact of your work? Are you an inspirational leader who is ready to be part of a strong and dedicated leadership team? If so, this may be the place for you
The role of the Convenience Retail (CR) Manager is to lead the end-to-end convenience retail program for a chain of 56 convenience stores/fuel stations located in Western Canada. As the lead of our CR Team, you will need to represent the CR business with the company’s leadership team, collaborating with all other functions and business units to ensure the sites are fully stocked with the right products, at the right price, with the right promotions in place to provide customers with an exceptional shopping experience and drive non-fuels profit for the company.
As CR Manager your role is to manage the end-to-end strategy and execution of our CR program for all non-fuel products and services at 56 convenience retail sites/gas stations across Western Canada.
Accountabilities
- Create and execute fit-for-purpose CR strategy, promotion strategy, and inventory control strategy to drive profitable sales and minimize controllable costs. Management of product offerings, manage vendor relationships, execution of promotions. Create and implement planograms and manage communications to the sales teams.
- Pricebook management with multiple price zones across the country to ensure fair and competitive prices are being offered on all products across the country.
- Safety & ethics: Ensure that robust practices and policies are in place to keep staff and customers safe and comply with regulations. This includes license/permit management for categories such as tobacco, lottery or any other applicable categories.
- Drive the company’s CR innovation strategy, aspire to make our company stand out as an innovative leader in the competitive convenience retail marketplace.
- As a member of the leadership team, you will be expected to:
- Promote a culture of diversity and inclusion in the organization while creating an equitable working environment for all.
- Actively participate in our company culture journey, embrace our culture and lead by example.
- Be a coach and mentor to your team to enable personal and professional growth and learning.
- Be a leader in doing the right thing, safely and ethically delivering our plan.
What We Need From You:
- Bachelor’s degree
- Minimum 5-7 years of professional experience in retail, food service or consumer goods is required. Candidates must have an overall understanding of the convenience retailing business, promotions, negotiating, and inventory management.
- Demonstration of experience with team leadership, influencing others, accountability, and collaboration.
- Technical background in IT systems is an asset.
- Demonstrated stakeholder management skill to work with a wide cross section of management, staff, and delivery partner organizations.
- Organized and effective presentation and communication skillset.
- Manage a team, manage a high level of accountability.
While this role is remote, the successful applicant will be required to attend regular in person meetings within the Calgary area. For the right applicant, CMS would consider a relocation allowance.
Canadian Mobility Services aspires to be a workplace with equity, diversity and inclusion at its core. This starts with recruiting a diverse group of individuals that represent the communities in which we operate. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
