Quality Assurance Engineer

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.

Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.

But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online.

Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

What We Offer

• Comprehensive Benefits: Health, dental, vision, retirement plans with company match, PTO, parental leave and an education & training fund ($1,000 local currency annually). Benefits vary by geography and will be discussed in more depth during the interview process.
• Flexible Hybrid Working Environment: Our offices provide weekly lunches, delicious coffee and frequent social events. Dedicated parent rooms, gyms (in some locations), lounge spaces and flexible workstations create an environment that supports your well-being.
• Wellness: We provide a variety of workshops, wellness events and a free subscription to the Headspace app to help our team members perform at their best.
• Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.

Position Summary:

We are seeking a Quality Assurance Engineer to join our Engineering team to execute on the overall quality and test strategy for the Trulioo SaaS platform. The highly technical QA Engineer develops automated tests so that the developers can test their code and deliver quality products, supporting a culture of quality across all engineering disciplines. You are a passionate QA Engineer that has experience in delivering quality in a Scrum/Agile environment. This role will report to the Senior Manager, Quality Assurance. This is a full-time Hybrid position at our Mount Pleasant, Vancouver HQ.

What you'll be doing:

You will be part of Trulioo's Engineering team, following the Quality Engineering standards and participating in test automation efforts across our products and platform working with cross-functional teams to make sure department goals and objectives are met. The ideal candidate is a self-starter, has worked on a Scrum/Agile automation team and has experience with tools and technologies that enable industry-leading Quality Engineering organizations.

• Execute on the strategic vision with the support of the senior QA Engineers, using technologies required to ensure delivery of quality software for the Trulioo SaaS platform.
• Follow and execute quality engineering processes on agile teams, including bug tracking, test planning, manual testing, developing test automation scripts, and documentation.
• Participate in release planning, regression testing, smoke testing, and release coordination rotation representing the QA side.
• Review and understand requirements, behavior specifications, and design documents to begin test development early and uncover risks prior to implementation.
• Design and document test cases, and conduct manual and automated testing for various features across all platforms and technology layers: UI, API, database.
• Work with the engineering leaders and Sr. QA Engineers across all engineering disciplines, to apply a 'test automation first' strategy to test case execution; moving towards CI/CD pipeline key integration to drive product quality.

You have:

• 2+ years' of hands-on experience in developing and maintaining automated tests using test automation frameworks at the API and UI layers.
• 2+ years' experience supporting the delivery of quality products in agile teams using cutting-edge technology (AWS device farm, microservices, Docker, AWS, Postman, Selenium, Cypress, etc).
• Proven experience in at least one of the scripting or programming languages such as C#, Java, TypeScript, JavaScript, Kotlin or similar.
• Solid understanding of defect tracking, test case management, and user acceptance testing.
• Good technical understanding of SaaS, REST APIs, and Web applications.
• Passion for quality, consistency, and the user experience in software development.
• Bachelor of Science degree in computer science, engineering or other STEM field, or a comparable combination of education, training, and experience.

Nice to have:

• Experience in testing Mobile platforms: Android, iOS.
• Experience building tools and dashboards.
• Experience in identifying and writing performance/load/stress testing scripts using testing tools and analysis of metrics (Locust, K6, Gatling or JMeter).

Thriving at Trulioo

At Trulioo, you're not just an employee. You're a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We're on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn't just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

As part of our job application process, Trulioo collects, processes, and discloses personal data for the purpose of identifying suitable candidates for our job openings. For more detail, please visit Trulioo's Website Privacy Policy in the section "When you apply for a job".