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Analyst, strategic insights
3 months ago
Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
About the Team:
At Loblaw, we know that our customers expect the best from us. Whether that means building the best, most innovative shopping experiences, or delivering products and services that will impact the lives of people across the country, we’re up for the challenge. The Customer Centre of Excellence (“Customer COE”) at Loblaw is the team responsible for enabling customer understanding across the businesses of Canada’s largest and most successful retailer.
Supporting the Manager, Strategic Insights, the Analyst would support the Customer COE through team through all aspects of project development and execution for various customer-centric research projects. With guidance, the Analyst will work with team members, research vendors, and internal stakeholders to translate customer data into actionable insights.
Please note, Loblaw currently uses a 3-2 model in which colleagues are expected to spend 3 days in the office and 2 days working remotely. Please note this role is located at our Brampton (1 President’s Choice Circle) office.
Responsibilities:
Coordinating a broad range of tasks associated with consumer research, including developing timelines, scheduling meetings, and other administrative support from proposal to presentation.
Supporting the Manager, Strategic Insights and other team members with data analysis, including reviewing and cleaning cross-tab data tables, text analysis, and basic statistical analysis.
Leading small-scale projects, with support from the Manager, including longitudinal research projects that require trended data inputs, identifying key similarities and differences among different attributes and sample demographics.
Drawing connections and insights between multiple data sources, including other primary data sources (e.g., internal customer and transactional data) and secondary sources (e.g., syndicated research reports, Stats Canada, etc.).
Manage ongoing channels of internal communication that champion insights.
Developing stakeholder relationships that enable successful collaboration and a strong understanding of strategic priorities for the business.
Creating compelling research reports (i.e., PowerPoint presentations, Memos) for internal stakeholders including executive-level leadership.
Requirements/Skills:
A strategic mindset with a keen interest in consumer shopping behaviours and trends
A keen ability to find trends in data, identify key nuggets of insights, and translating them to implications and recommendations for action
A passion for storytelling and a keen ability to build a clear and concise narrative
Strong research skills, including knowledge of both qualitative and quantitative research methods
Strong analytical, writing, and data visualization skills
Strong Microsoft Office skills, especially with PowerPoint and Excel
Business Insights, Market Research, Psychology, Sociology, or Anthropology (or related discipline) courses an asset
· Previous experience in the Retail industry or Market Research industry an asset
Previous experience in a cross-functional support role an asset
How You’ll Succeed:
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of acceptance where differences are accepted, valued, and supported. Loblaw is committed to being an equal opportunity employer and encourages people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
