Vice President of Quality

2 weeks ago

Calgary, Canada CoolIT Systems Full time

Calgary Office HQ
2928 Sunridge Way NE
Calgary, AB T1Y7H9, CAN

Calgary Office HQ
2928 Sunridge Way NE
Calgary, AB T1Y7H9, CAN

Founded in Calgary, Alberta in 2001, CoolIT Systems is the leading Direct Liquid Cooling technology provider for data centers, supercomputers, and desktop computers. We design and manufacture solutions used by the largest tech companies globally.

Recognized as one of “The Americas’ Fastest Growing Companies 2023” by Financial Times and honored with the Deloitte Fast 50 Clean Technology award in 2022, as well as the Deloitte Fast 500 distinction in both 2021 and 2022, CoolIT's rapid growth is capturing global attention and has been featured in the Wall Street Journal and more.

As demand for generative AI, high performance computing and cloud solutions rapidly expands, there has never been a more exciting time to join our team. CoolIT is at the intersection of trends of sustainability and AI, and the business is backed by leading investment strategies (KKR Global Impact and Mubadala).

WHAT YOU’LL DO:

Role:

We are seeking an experience Vice President of Quality to develop a global quality vision and strategy and lead us into the next phase of growth. We are looking for someone who is passionate about quality and can help transform our current roadmap. This role will report directly to the CEO, playing a crucial role in shaping both our products and our company's trajectory. The role also offers an exciting opportunity to interface with KKR and Mubadala teams and work directly with these large organizations as CoolIT grows.

Responsibilities:

  • Develop a comprehensive global quality strategy and vision, guaranteeing that products meet all relevant standards and regulations, while also aligning with customer expectations.
  • Spearhead the creation of a comprehensive roadmap for transforming the quality function, encompassing the transition from the current decentralized state to the desired state across organization, talent, processes, and systems.
  • Oversee the expansion of a complete enterprise quality function from start to finish, including the recruitment and mentorship of new and prospective team members as required.
  • Guarantee the integration of Quality throughout the entire product life cycle.
  • Centralize quality at the corporate level, overseeing compliance via a robust Quality Management System (QMS) and offering a comprehensive perspective on operations from a quality standpoint.
  • Oversee global quality teams and budgets, ensuring consistent delivery of all quality functions to achieve optimal effectiveness and efficiency levels.
  • Engage with customers to grasp their needs, thereby enhancing support for sales, and actively contributing to the establishment, execution, and upkeep of customer relationships.
  • Advocate for the customer's perspective on quality at the sector level, comprehending and addressing their needs while ensuring transparency on performance metrics.
  • Ensure that product quality and performance requirements, including Key Performance Indicators (KPIs), are clearly defined, measured, and met for both overall objectives and specific priority customers.
  • Establish strategic partnerships, defining clear service level expectations, and implementing monitoring mechanisms with suppliers and contract manufacturers to consistently uphold superior quality standards throughout CoolIT's supply and manufacturing chain.

WHO YOU ARE:

Basic Qualifications:

  • Post Secondary degree in mechanical or industrial engineering.
  • A minimum of 15 years of experience across manufacturing operations and quality.
  • 5 years of experience in leading a quality function within a global, highly engineered manufacturing or contract manufacturing company.
  • Experience leading a team and managing relationships with a broad array of stakeholders: contract manufacturers, suppliers, partners, customers, and senior internal stakeholders.

Preferred Qualifications:

  • Proven Lean Six Sigma knowledge, certification, experience.
  • Certification in ISO 9001 standards.
  • Experience leading and scaling a quality organization.
  • Demonstrated capability to adapt to various contexts including startup, scale-up, and consolidation phases.
  • Ability to be onsite in Calgary frequently, but open to location flexibility.

Skills:

  • Strong communication skills with the ability to build strong relationships across functions and departments.
  • Builder/owner mindset with a willingness to dive in and be hands on.
  • Data-driven with excellent analytical and problem-solving abilities.
  • Strong organizational and leadership skills.
  • Willingness to travel up 30% of the time (Asia)

WHY COOLIT?

We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.

We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:

  • Vacation and flex days, and paid company-wide shutdown during the holiday season.
  • Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
  • Dress for your day – in a casual yet professional environment.
  • Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.
  • All-employee ownership program and attractive equity options for VP-level hires.

We thank every candidate in advance, however, only those selected for an interview will be contacted.

Successful candidates for this position will be required to undergo background checks including criminal records check and education.

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