Compounding Specialist

POSITION SUMMARY:

The Foundry Pharmacy, located in Thorold, Ontario, is looking for a Compounding Specialist to join the team. This is a full-time, on-site, permanent position, Monday to Friday, from 9:00 a.m. to 5:00 p.m.This role will prepare sterile and non-sterile pharmaceutical products in accordance with a master formula, NAPRA guidelines and USP , USP , USP standards. The incumbent will also support the Pharmacy Manager in day-to-day operations in tasks related to retail pharmacy, clinic orders and patient support programs.

General Responsibilities & Essential Functions

Compounding Responsibilities:

Compounding sterile and non-sterile pharmaceutical preparation using aseptic technique and following standard operating procedures and NAPRA and USP , USP , USP standards

Documenting details of the process when compounding in the sterile laboratory and maintaining records for the cleanroom facilityAccurately performing and verifying calculations related to the prescription formulationSubmitting to regularly scheduled garbing and cleaning competency, glove fingertip, and media fill testingsMaintaining, cleaning and disinfecting of all laboratory equipment, instruments, utensils, and work surfaces required for preparationsConducting air and surface samplingMaintaining product inventory, including completing inventory counts and checking expiry dates

Pharmacy Responsibilities:

• Entering patient data, including billing and patient care information
• Processing the new and refill prescriptions and working with adjudication third party billing, insurance
• Coordinating with appropriate patient support programs to resolve insurance queries and ensure timely delivery of compassionate doses to clinics
• Overseeing progress on resolution of outstanding insurance issues and collection of payments
• Answering telephones, emails, patient refill requests
• Ensuring accurate documentation and record keeping
• Maintaining prescription and OTC drug inventory, including completing inventory counts, checking expiry dates and placing orders
• Safeguarding confidential patient information at all times
  
  

Patient Support Program Responsibilities:

• Communicating with physicians’ offices and representatives to enrol clinics into the program
• Contacting patients to enrol into the program including confirmation of contact information, third party insurance, financial assistance requirements
• Coordinating delivery of prescriptions
• Maintaining inventory of program supplies
• Answering questions or concerns from physicians or patients as needed or referring to pharmacist when required
  
  

Clinic Order & Verification Responsibilities:

• Communicating professionally and in a collaborative manner with healthcare providers, patients and other team members to provide or collect information regarding billing, orders and supplies, and scheduled deliveries as necessary
• Prioritizing new and existing orders to ensure incoming clinic requests are received and processed accurately
• Managing orders, inventory and deliveries using multiple technological platforms (i.e. email, internal communication, SMS, telephone, relevant references)
• Preparation of clinic orders, including processing using correct software (i.e. Zoho, Kroll), placing purchase orders, and packaging
• Ensuring accuracy of prepared orders and packaging of cold chain products (i.e. refrigerated or freezer Credos, tracking loggers)
• Verifying products in incoming and outgoing stock transfers between locations
• Investigating discrepancies in inventory counts
• Delivering clinic orders in a professional and timely manner, as required
  
  

Qualifications

• Previous experience working in a community pharmacy (1-2 years)
• Knowledge of Kroll an asset
• Compounding experience is an asset
• Excellent communication skills, detail oriented and analytical skills
• Strong organizational and problem-solving skills
• Ability to work in an environment with changing priorities and multiple demands
• Team player with a positive attitude
• Strong customer service and ability to present themselves in a professional manner
  
  

EDUCATION

• Highschool diploma or equivalent
• Completion of post-secondary education an asset
  
  

SPECIFIC WORKING CONDITIONS OR PHYSICAL REQUIREMENTS:

• Standing for long periods of time
• Lifting and carrying approximately 20 pounds
  
  

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