Sr. Manager, Data Engineer SRE

2 weeks ago

Markham, Canada General Motors Full time

Work arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to Markham Elevation Centre or Oshawa Elevation Centre three times per week, at minimum.

The Role

Software-defined vehicles represent a new paradigm for automakers and consumers, fueled by technological advancements and an escalating demand for transportation solutions that are not only intelligent but also safer and more environmentally sustainable. At the core of this transformative shift, lies vehicle data – the driving force behind safety, security, commerce, entertainment, energy, and the creation of a seamless user experience.

The creation and adoption of sophisticated data-driven software solutions promises to be a catalyst for heightened efficiency, lowered costs, improved safety, better decision-making, and increased customer satisfaction. At General Motors, we have embarked on an ambitious journey to pioneer next-generation data solutions to support all our business units.

To fulfill our mission, we are actively expanding our teams in Silicon Valley, Detroit, Toronto, and Atlanta. We seek individuals who can blend a passion for technology and sustainability with curiosity, rigorous thinking and a strong customer centric approach. This is an exciting opportunity to have a far-reaching impact on the business, our customers, our communities, and the world. We invite you to join us on this exciting journey toward a better future.

We are looking for a focused and hands-on people leader with a passion for reliable systems to take extreme ownership of the production operations of our vehicle data systems. As the SRE lead, you will establish reliability requirements to support a scalable, resilient, and observable ecosystem. You will work alongside engineering leaders to educate, advocate, and ensure we are delivering a quality and reliable product from the vehicle to our customers in the cloud. You will build and lead a global team that will monitor, respond, mitigate, and drive resolution for incidents that arise in production.

What You’ll Do:

  • Build and lead a global team of site reliability engineers responsible for system reliability, capacity planning, system monitoring, and incident response.

  • Work with product and engineering teams to set the strategy for right-sizing reliability.

  • Implement best practices for system performance, fault tolerance, and disaster recovery.

  • Ensure the reliability, availability, and scalability of vehicle data systems.

  • Analyze system capacity requirements, plan for future growth, and optimize resource utilization to ensure efficient operation.

  • Establish robust monitoring and alerting mechanisms for early detection of issues.

  • Lead incident response efforts during system outages or performance degradation.

  • Conduct post-incident reviews and implement improvements.

  • Foster a collaborative and innovative team culture, encouraging continuous learning and growth.

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