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Director of Product Management

3 months ago

Old Toronto, Canada Manulife Insurance Malaysia Full time
Director of Product Management

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.

Working Arrangement

Hybrid

Job Description

Opportunity

The Global High-Net-Worth (Global HNW) Life Insurance Business was formed in 2023 to leverage Manulife’s enterprise-wide capabilities in serving this customer segment. By bringing together Manulife Bermuda with Manulife Hong Kong’s and Manulife Singapore’s International Brokerage Channel, the GHNW business can capitalize on the strengths of the three business units to accelerate growth in the HNW and Ultra HNW markets.

Manulife Bermuda is viewed as a leader in the Global High-Net-Worth life insurance market with capacity to write insurance on residents in over 150 countries. For 20 years, we have delivered value through innovation, driven growth through differentiated products and provided superior service by partnering with our third-party distributors to identify better ways to access and serve our customers.

Reporting to the Manulife Bermuda Sr Director of Product Management, this role will operate as a leader, a strategist, a consultant and an implementer. She/he will collaborate with global, cross-functional teams to drive product development, prioritize features and manage the product lifecycle to build industry-leading HNW life insurance products that exceed business objectives and meet customer needs.

Responsibilities:
  • Collaborate cross-functionally with our management, distribution, pricing, and strategy teams to drive product development and prioritize features & enhancements
  • Work closely with the Product AVP to identify market opportunities and champion innovations
  • Ensure that products meet business objectives and customer needs
  • Manage the product lifecycle from ideation to launch and post-launch monitoring
  • Contribute to the creation of Global HNW product strategies and roadmaps
  • Oversee and manage a wide variety of highly prioritized projects, as well as complete ad-hoc projects, requests, and analyses
  • Develop and maintain highly productive and strategic internal and external relationships and partnerships for the benefit of the organization
  • Gather and analyze customer and market feedback to continuously improve and innovate products
  • Provide regular updates on product performance and market trends to the leadership team
  • Contribute to the development of efficient and effective processes for product management and development
Knowledge / Skills / Competencies:
  • Bachelor’s degree in economics, business, marketing, or related field
  • Creative thinker with an innovative, growth-oriented mindset
  • Proven experience in product development, implementation and critical thinking, including product lifecycle management
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration abilities
  • Ability to gather and analyze customer feedback to drive product innovation
  • Understanding of market trends and customer needs in the high-net-worth segment
  • Strategic thinking and the ability to contribute to product strategies and roadmaps
  • Strong leadership skills with the ability to motivate and influence associates at all levels and at a distance
Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$114,975.00 USD - $206,955.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

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