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Service Technician
6 days ago
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
Kaschls’ Culligan Service Technicians work with our Sales and Service Coordinator to service customers in a timely manner for the highest productivity. Our Service Technicians are the face of the company and must establish and maintain a professional relationship with all parties involved in day to day operations, as well as have excellent customer service.
Service Technicians on our team meet the following qualifications:
-Ability to work with minimal supervision.
-Works alone and as a team.
-A class 5 or better driver's license.
-A clean driving record (annual abstract required)
-Criminal record check by RCMP.
-Must be able to lift/carry 50+ lbs.
-Must be able to perform frequent bending, twisting, kneeling.
-Reading and writing text.
-Numeracy.
-Oral and written communication.
-Problem solving.
-Follow instructions.
-Pay attention to detail.
-Decision making.
-Critical thinking.
-Job task planning and organizing.
-Performing all assigned duties in a safety conscious and productive manner.
-Follow Company Policies.
Responsibilities may include but are not limited to the following:
- Loading and unloading your vehicle.
- Performing pre-trip vehicle inspections as required.
- Job time management.
- Arranging payments from customers as required.
- Maintain tool kit.
- Vehicle inventory.
- Installations.
- Filter changes.
- Establishing and maintaining positive working relationships with customers.
- Vehicle cleanliness inside and out as per Company Policy.
- Preventative vehicle maintenance.
- Building equipment based on specs provided.
- Servicing, maintaining both Culligan and non-Culligan equipment.
- Relaying information to customers regarding service to be done and service completed.
- Billing customers based on pricing outlined by head office.
- Keeping service area clean and tidy.
- Relaying required inventory to Sales and Service Coordinator for ordering.
- Maintaining retail units, returned, refurbished units.
- Ability to diagnose over the phone and on site service issues.
- Communicating daily with Sales and Service Coordinator services to be done and completed.
- Relaying any information daily to Sales and Service Coordinator regarding call backs and unfinished work.
- Perform services/installations based on schedule outlined by the Sales and Service Coordinator.
- Ability to perform/ read water test to recommend equipment services needed.
- Ability to install equipment based on notes, pictures, specs provided, be able to be communicated with sales regarding installation questions.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
· Steel toed boots are required.
· Uniform is provided.
· Safety tickets provided.
Full benefits are available after 3 months.
Benefits:
- A boot allowance is available every 2 years.
- Access to company vehicle within company hours.
- Dental care
- Access to company phone
- Disability insurance
- Extended health care
- Store discount
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