Informatics Support Analyst, Pharmacy

1 month ago


Victoria, Canada Island Health Full time

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Pharmacy Informatics, utilizing a variety of Pharmacy and hospital software applications, such as Cerner, and with direction from the Informatics Analyst, the Informatics Support Analyst, Pharmacy maintains Pharmacy electronic systems and databases; tests new/revised systems and records and reports results; investigates, documents and resolves or escalates/assigns systems and hardware problems in accordance with established protocols and procedures; supports systems analysis and development; and participates in systems user orientation and training.

QUALIFICATIONS: Education, Training And Experience

Completion of a recognized two year computer systems technology diploma program or recognized Computer Science courses, plus two (2) years recent, related experience in a hospital pharmacy setting, or an equivalent combination of education, training and experience.

Skills And Abilities
  • Ability to communicate effectively both verbally and in writing.
  • Ability to organize work.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to operate related equipment.
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