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Advisor, System and infrastructure operations, maintenance and development
3 months ago
As an Advisor, System and Infrastructure Operations, you support IT efficiency by designing, configuring, administering, maintaining, and upgrading computer networks, management systems, and database servers in accordance with the organization’s needs. You advise and assist clients and partners as part of intervention and development initiatives related to incident prevention, corrective action, IT infrastructure updates, rollout, and post-rollout. You recommend solutions to improve or optimize standards, policies, and programs. Your projects and initiatives require extensive knowledge of your line of work. You prepare recommendations, solutions, and action plans based on the organization’s objectives and priorities. You help solve complex problems using your analytical skills and extensive knowledge in your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields. Interpersonal savvy is therefore essential. You serve as a subject matter expert for your unit, clients, and partners. More specifically, you will be required to:
- Diagnose development teams’ issues, challenges, and needs on medium- to high-complexity correction requests, IT services, and the rollout and post-rollout phases to determine target outcomes.
- Develop and implement objectives, processes, methods, development tools, solutions, and action plans.
- Coordinate the delivery of IT solutions.
- Analyze data, conduct studies, make recommendations, and write reports.
What we offer:
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
What you bring to the table:
- Bachelor's degree in a related field
- A minimum of four years of relevant experience
- Knowledge of French is required
- Business insight, Communicates effectively, Innovation, Interpersonal Savvy
