Senior Account Manager

1 month ago


Markham, Canada PTAG, Inc. Full time

Join an innovative and consultative Business Development Team that has their sights set on helping our clients unlock the project development and execution opportunities across their capital project programs. The status quo need not apply, the position requires a pragmatic, customer oriented and solution seeking mindset that can work with our client’s project planning and delivery organizations, internal team members and partners to produce predictable and successful project results.
PTAG’s Project Management Advisory & Services firm has reached new heights and recognition in the industry through associations with Project & Construction Management Industry think-tanks, innovative service delivery partnerships and by attracting high performers from industry to join our team. We are looking for a Business Development Director to help us expand our presence across the Power & Utilities, Infrastructure, and Industrial Sector in the United States, through collaborative partnerships and working relationships.
We seek a professional who will align with our corporate mission, vision & values:
Our mission is to help our clients ensure successful delivery and efficient operation of their major capital projects. Our goal is to employ innovation and strategic thinking by capital project subject matter experts to deliver optimum results.
PTAG’s vision is to help our clients become global leaders in the planning and execution of their capital projects.

  • Safety:The safety of our employees, suppliers and clients is our top priority
  • Collaboration: Creating true partnerships with our clients and service providers
  • Leadership: Becoming leaders in our industry and in the communities where we work
  • Accountability: Being accountable to our clients for every aspect of an engagement
  • ClientSatisfaction: Delivering 100% client satisfaction on every project
  • Integrity: Open and clear communication in every aspect of our business

Senior Account Manager - Role & Responsibilities:
  • Business Development - define business development and marketing activities; maintain a network of senior and working level client relationships for developing new and follow-on business. This includes lead generation, opportunity development, responding to daily account requests, RFQs and RFPs.
  • Manage multiple accounts through a drafted Account Plans, of which help organize and communicate customer goals, objectives and tasks.
  • Engagement & Pursuit Strategy Development – working with internal and external delivery teams and partners to actively push forward your plan and win new business.
  • Manage executive level client relationships, and key stakeholders within accounts like Supply Chain and Project Teams to actively understand client constraints, opportunities and turn these factors into potential solution offerings.
  • Promote PTAG brand across our target Ontario market by shaping opportunities and relationships; participate and represent PTAG at industry forums, conferences, and events.
  • Target markets: Utility & Infrastructure Sector.
  • Maintain sales reporting requirements, present quarterly territory updates to the company, and maintain target financial targets.
  • Work with internal Marketing, Operations and Project teams to develop and grow new business and services for the company.
  • Assess the competitive landscape and derive strategies for growth, this will be supported by Sales Coordinator and Marketing team.
  • Regular customer engagements including in-person and virtual meetings, sales calls, presentations. Routinely introduce the company principals and subject matter experts to clients showcasing company capabilities and people.
  • Act as a co-ordination and liaison between project and customers teams upon post-award, and act as a commercial/relationship sponsor for the work PTAG signed up to deliver.
  • Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
  • Participate and take the lead in pricing the solution/services.
  • 25%-40% travel, or as required (subject to ongoing pandemic management efforts).
  • Observe current state of sales organization and identify areas for improvement and associated solutions.
  • Work with Partner - Business Development to implement change and build out sales process and organization.
Key elements to the position:
  • Target Industries & Projects
    • Power Generation, Transmission & Distribution
    • Heavy Infrastructure – Rail, Bridge, Port, Airport and Large City Development
  • Target clients in order of preference:
    • Owner / Operators
  • Go to Market Services
    • Project Advisory & Consulting Service Engagements – program and project management process & procedure transformations, PMO review and set-up, front-end planning assessments, value-improvement workshops, estimate/cost/schedule consolidation and validation efforts, cold-eye reviews, project studies, etc.
    • Owner Representative Services – PMO, PMC, OE, IPT
    • Managed Services – Project, Construction, Project Control, Quality, Contracts/Procurement and Project Service Management Contracts; by discipline or as part of an overall Program Management contract
    • Project Management Systems
      • Project Management Information Systems - Digital Transformations
      • Assessment and Scoping, Technology Selection & Procurement Support, Integration
      • Hosted Service
      • PM Software as Service
    • Secondment Services – provision of ad-hoc project management multi-disciplinary professionals for short or long-term support. Key is to promote integrated project concept.

Qualifications / Requirements:
  • Post- Secondary Education – Engineering, Business, Economics, Marketing, and/or combination of Industry experience. Professional Engineering Licenses, and/or MBA is an asset.
  • Experience drafting, administering and leading internal account plans.
  • Must have a track record of managing project service delivery agreements in an account management capacity.
  • Certificate Programs & Training related to Professional Selling, Consultative/Solution Selling
  • Driven, self-starting Personality, and goal orientated mindset is key as this position will be based remote. Position could also be based in Houston subject to the location of the successful proponent.
  • Track record of leading and winning sales pursuits and engagements involving multi-disciplinary teams.
  • Demonstrated experience coordinating and facilitating strategy and solution mapping workshops.
  • Excellent communication, and presentation skills. Will be asked to demonstrate proposal writing capability, and examples of sales presentations.
  • Excellent MS Office skills, able to prepare PPT Presentations, experience with SharePoint, Excel, and Word.
  • Experience maintaining CRM, and/or an excel based Sales Reporting Environment.
PTAG offers the opportunity for all its employees to participate in its Company Share Owner Program, we offer a comprehensive Benefits package, and an environment to grow professionally and personally.
This position is seeking a professional with leadership qualities that will allow you to fully test your abilities, and expand as PTAG continues to grow its business.
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