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Merchandising Service Associate

4 months ago


Québec, Canada Reno Depot Full time

Merchandising Service Associate
Language English
Français (CA)
Apply Now

By joining the RONA family, you’ll enjoy many benefits, such as:
An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that’s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more
At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.

Our expectations :
The Merchandising Service Associate (MSA) is primarily responsible for completing all assigned merchandising reset and service-related projects accurately, on time, and in accordance with merchandising and safety standards.
Your role :
Product display maintenance and stock availability
Communicates with Merchandising Service team regarding project priorities, scheduling, and project needs (e.g., materials, supplies, time)
Reviews and completes all assigned WIRE merchandise reset and service tasks
Ensures reset merchandise, including top stock, is stocked, fronted, fully packed down, and priced in assigned area according to planogram; takes necessary photos of product displays and bay sets as directed
Provides project information, updates, and feedback on project execution to Merchandising Service
Manager; performs pre- and post-walks
As part of reset duties, identifies damaged products, removes them from the shelves, delivers them to
Return to Manufacturer (RTM) area, and signs off on the products as defective
Assists in verification of buyback items and ensures they are pulled, prepped, and ready for shipping
During bay maintenance, installs, maintains, and reorders any damaged signage and product brochures; ensures POP reorder stickers are current, clean, intact, and properly displayed; looks for name, contact #, UPC #, reorder #, and description
During bay maintenance, cleans, dusts, replaces damaged beams and/or grids, corrects incorrect planogram steel elevations, rotates, and down-stocks items for easier customer access, and ensures displays are in safe, clean, and working order at all times
During bay maintenance, repair/seal damaged packaging and boxes including peg-hook items
Operate power equipment, including but not limited to lifts, order pickers, and similar equipment as needed
Provides feedback and analysis on service execution to store, market, and corporate leaders.
Identifies and helps to resolve store-level issues.
The qualifications we are looking for :
Ability to read, write, and perform basic arithmetic (addition, subtraction)
Ability to utilize web-based computer programs to accomplish assigned tasks
Six (6) months of experience performing product merchandising tasks including reading planograms, setting up and tearing down displays (preferred)
Experience operating power equipment such as lifts, order pickers, and similar equipment (in asset)
Working knowledge of basic tools needed for the job, such as hand tools, drills, and saws (preferred)
Task and results oriented, ability to work in a repetitive work environment
Ability to prioritize tasks to be done
Ability to react to unexpected outcomes in a timely manner
Be open to feedback Working hours and working conditions
Full-time: standard schedule from 6am to 3pm, Monday to Friday (may vary depending on the complexity of the project)
Ability to work standing, bending, sitting and / or walking continuously and completing a full day's work, including scheduled breaks
Ability to do the following movements: bending, kneeling, reaching, twisting, lifting, pushing, pulling, climbing (ladders, stairs), balancing and / or crouching daily to perform their duties
Handle and move objects (products, equipment, etc.) that can weigh up to 50lbs
Move heavy objects using the appropriate equipment
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
Apply Now