MacOS Support and Engineering Consultant

3 weeks ago

Estevan, Canada Hire Intellect Full time
Job Description

Job Title: MacOS Support and Engineering Consultant

Job Type: Contract; Full-Time

Location: Hybrid (Canada)

About the Company:

Our client is a Crown corporation providing specialized and personalized financial services to farming operations. Our client offers financing, insurance, software, learning programs, and other business services to producers, agribusiness owners and agri-food entrepreneurs across the country.

Responsibilities:
  1. Provide tier 2 and 3 support to MacOS device fleet
  2. Work closely with other IT teams such as Cyber and Network to remediate problems and incidents
  3. Deploy software, OS and security updates to MacOS fleet
  4. Build, test and deploy MacOS system policy changes
Requirements:

Required Experience: A bachelor’s degree in business administration or computer science and at least five years of related experience (or an equivalent combination of education and experience)

Required Skills:

  • Strong communication and customer service skills
  • Troubleshooting and problem solving
  • Ability to work independently and in a team environment
  • Capable IT Systems thinker
Requirements Specific Project Requirements:

The company’s Small Segment team is seeking an experienced, knowledgeable, and agile Change Advisor to support Small Segment initiatives by developing, implementing, and evaluating strategic change requirements in this space. The Change Advisor will play a key role in ensuring employee adoption and usage. The Change Advisor will focus on the people's side of change – including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The Change Advisor will work with initiative teams and leaders to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Skills:

Top Skills Required:

  • Demonstrate specialized depth and/or breadth of expertise in change management consultancy
  • Excellent facilitation skills with ability to influence change at higher levels
  • Ability to quickly understand and gauge corporate climate and culture
  • Excellent communication skills

Other Skills Required:

  • Excellent project management, prioritization, and organizational skills
  • Experience with change management in an Agile environment
Assets:
  • Minimum 7 years experience in employee and/or organizational effectiveness or change management
  • Advanced knowledge of organizational effectiveness or change management principles and practices
  • Change management certification or designation
  • Strong understanding of Financial institutions and/or previous experience providing change management support for financial institutions
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