Manager of Engineering Delivery

4 weeks ago

Old Toronto, Canada CN Full time

Job Summary

CN Customer Solutions & Innovation Engineering is seeking a Manager of Engineering Delivery to lead the delivery of strategic supply chain logistics products. Your mission will be to organize the engineering activities of product portfolio delivery using SAFe/Scrum planning and ensure functional soundness and reliability of complex distributed systems. As an engineering delivery expert and experienced manager, you will lead teams to build industry-leading engineering solutions and define engineering standards. You will be responsible to ensure initiatives are implementing best practices of Software Engineering, DevSecOps, and Agility and to define continuous improvement objectives in collaboration with the leadership team and other IT groups.

Main Responsibilities

Product Delivery

  1. Project Scoping – Translate business requirements into project delivery plans.
  2. Project Staffing – Create agile delivery PODs with properly skilled people.
  3. Project Delivery – Drive project execution and quality with regular engineering reviews.

Team Management

  1. People Management – management of direct reports, goals setting, career development, hiring, work assignments, team performance.
  2. Talent Development – ensure people have clear skill growth objectives in alignment with strategic technology directions and required training resources.
  3. Staff Aug Management – Manage the performance of staff augmentation partners to ensure timely staffing of top talent resources.
  4. Ensure financial objectives are reached and tracked (OPEX/CAPEX).

Engineering Practices

  1. Drive clear practice improvement goals with clear outcomes and value.
  2. Drive adoption of Agility and Engineering best practices enable the acceleration of business value delivery.
  3. Govern the application of best practices, standard, and improvements through quantifiable metrics and review process.
  4. Drive the team to identify emergent technologies and strategies in the industry to accelerate delivery cycles.

Requirements

Experience

10+ years in software engineering, leadership, and IT project management
3+ years leading the delivery of major IT products using Agile/Scrum/SAFe

Education/Certification/Designation

Bachelor’s degree in technology-related field or equivalent experience

Competencies

  • Leadership.
  • Communication.
  • Engineering and Product Delivery management.
  • Business Acumen.
  • Ability to inspire and motivate and to lead by example.
  • Strong listening skills and ability to manage difficult situations.
  • Strong capacity to manage conflicting priorities and adapt to change.

Technical Skills/Knowledge

  • Expert Experience in software engineering.
  • Strong Experience engineering and delivering enterprise-grade products with high SLO.
  • Strong experience leading practices and the work of others.
  • Strong experience with program management and Agile delivery.
  • Strong experience managing all phases of software SDLC.
  • Strong ability to manage priorities in an evolving environment and to handle multiple demands.
  • Knowledge of programming languages like Java is a strong asset.
  • Knowledge of web and mobile development stacks is a strong asset.
  • Knowledge of API and micro-services is a strong asset.
  • Knowledge of Systems Integration is a strong asset.
  • Knowledge of DevOps is a strong asset.
  • Knowledge of SAFe methodology an asset.

Organizational Impact

Decision Making & Impacts

  • Lead the engineering and delivery of products with very high strategic value and business visibility.
  • Lead strategic engineering practices and modernization approaches of the customer and innovation group.
  • Create strategic technology directions.
  • Define continuous improvement objectives.

Level of Interaction/Influence

  • Be a leader in the innovation engineering group.
  • Influence senior management and execs to adopt strategic directions.
  • Influence and evangelize cutting-edge technology, product development, and engineering practices to the wider CN I&T organization.

Employees Supervised/Organizational Structure

Manage direct report and their career development.
Be a functional and thought leader to indirect reports.
Lead as an Individual Contributor.

This position is posted as a grade 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.

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