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Advisor, Store Communications

2 months ago

Boucherville, Canada Rona Inc. Full time

Please note that:

Our Hybrid Workplace Policy establishes that associates need to have reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis. We require all our head office associates to be proficient in French, spoken and written.


At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.


You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match.


Our expectations

Reporting to the Manager, Operational and Store Communications, the Advisor, Operational and Store Communications will work in collaboration with management and various business units to facilitate exchanges with store employees in order to maximize understanding of priorities, foster commitment and promote the achievement of business objectives.

The incumbent will be responsible for managing store communication tools and supporting teams in the planning, development and execution of communication strategies that support operations.

We’re looking for a detail-oriented, creative, and collaborative person, who thrives on challenges and projects of all scopes, and who is able to manage different IT tools.


Your role

  • Develop and maintain an understanding of organizational priorities, operational realities and current and upcoming initiatives, particularly by building strong relationships with the company's various stakeholders;
  • Act as a point of contact and support internal clients in the planning, development and execution of key operational communications strategies, propose the best communications tools to achieve objectives, collaborate on content creation and execute approved tactics;
  • Manage the communication platforms under your responsibility, ensuring appropriate use and content sharing according to the communication purpose and frequency, as well as coordinating the messages’ distribution;
  • Create content for various store communication tools, including weekly newsletters articles, speeches, scripts, presentations, job-aids, etc.
  • Contribute to streamlining communication processes and tools to increase efficiency, raise employee engagement and address business priorities;
  • Contribute to the coordination of communication initiatives such as events with various stakeholders and external partners.

The qualifications we are looking for

  • University degree in Communications, Public Relations, Marketing or related discipline
  • 3 to 5 years' experience in communications or a similar role
  • Strong writing and editing skills
  • Proficiency in Office suite including Word, Excel, PowerPoint, Teams
  • Proficiency in various communication tools, including SharePoint and Salesforce
  • Experience with different intranet platforms an asset.
  • Strong business ethics (strict observance of confidentiality) and good judgment
  • Good ability to synthesize and simplify
  • Good priority management and ability to handle several projects simultaneously under tight deadlines
  • Strong listening, teamwork and adaptation skills in a dynamic environment.
  • Thoroughness, attention to detail, curiosity and diplomacy
  • Ability to play an advisory role with internal customers
  • Proficiency in French, spoken and written.

By joining the RONA family, you’ll enjoy many benefits, such as:

  • A fitness centre, sports activities, and showers
  • A childcare centre that can accommodate up to 78 children
  • A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
  • Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
  • Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
  • Electric car charging stations
  • Career growth opportunities within the company
  • An inclusive and safe working environment
  • Promotion of work-life balance
  • An employer that’s involved in the community
  • And much more

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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