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Team Leader
4 weeks ago
Purpose:
Key Responsibilities:
Visual- Drives sales and manages execution of merchandise placement.
- Implement all Visual Merchandising to comply with Global Brand Retail standards.
- Ensures all windows, floor space and ISC are presented to a high standard (including mannequin dressing and positioning, lighting direction, cleanliness, steaming and price communication).
- Correct use and positioning of ISC tools.
- Update mannequins on a weekly basis.
- Work with store management to determine product performance based on placement and determine action steps to improve sell-through results through Visual merchandising.
- Collaborates with local DTC Marketing Team to action VM feedback and opportunities.
- Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
- Complies with store policies and procedures to maintain a safe shopping and working environment.
- Collaborates productively and respectfully with team members to meet or exceed store goals.
- Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
- Makes themselves available to support other team members when needed.
- Responsible for Daily cash audits and return reports submitted from Loss Prevention.
- Responsible for the opening and closing of the business, cash handling etc.
- Perform or assist in the completion of all documentation associated with applicants and new hires.
- Assist management/Team with preparation of hanging and tagging of product to be prepped for display on sales floor.
- Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
- The ability to support Front of house sales in completing any regular sales transactions involving cash, credit, checks, etc.
- The ability to direct the performance of store up keeping duties.
- Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
- Ensures the highest level of adidas service is given to each customer.
- Other duties as assigned by the Store Manager.
- Proven Passion for visual merchandising.
- Interest in sports and fashion desirable, with a good eye for style, coordination and attention to detail.
- Ability to think conceptually, in strategic terms and diagnose and translate sales/category reporting to an in store merchandising strategy.
- Must possess and consistently exhibit the competencies relative to the position.
- Knowledge of customer service principles and processes.
- Ability to learn and adapt quickly in a fast paced environment.
- Ability to understand and carry out oral and/or written instructions and request clarification if needed.
- Demonstrates an inspirational attitude that contributes to a positive team environment.
- Ability to build and maintain effective working relationships with team members.
- Well developed ability to speak, read, comprehend, and write English.
- Ability to maintain reliable and consistent attendance and punctuality.
- Customers, peers, contractors, and supervisors.
- Store Management.
- District Manager.
- Store Operations.
- DTC Marketing Team.
- Must have or be pursuing a high school diploma or general education degree (GED).
- Ability to effectively communicate with customers and store personnel.
- Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts.