Settlement Assistant

2 weeks ago

Toronto, Canada TNG Community Services Full time

The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House

JOB OPPORTUNITY Job# TNG2024-52
POSITION TITLE: Settlement Assistant
DEPARTMENT: Newcomer Services- Perinatal
STATUS: Regular Part-Time, CUPE 7797
# HRS / WEEK: 4
REPORT TO: Coordinator, Perinatal
HOURLY RATE: $27.97

GENERAL DESCRIPTION: Perinatal programs are weekly support programs for pregnant women. They are staffed by a multi-disciplinary team of nurses, dietitians, settlement workers, community health workers and other program staff from a variety of agencies. The program provides practical and social supports, information and learning opportunities in an informal setting. This position reports to the Coordinator, Perinatal and is part of CUPE 7797.

MAJOR DUTIES:
Greet and screen participants, distribute TTC and vouchers, collect and tally data
Assess participants needs and make both in-program and external referrals
Provide friendly support and settlement information during the program
Provide interpretation/ translation for intake interviews, postnatal interviews, workshops and one-to-one counseling sessions as needed
Attend de-briefing meetings and provide updates/ statistics of registration activities
Assist in cleanup of materials, fax, photocopy, filing and any other duties as required
Plan and implement Nutrition program with Dietitian– plan menu, shop, prepare food, teach participants about nutrient content and cooking techniques
Participates in parent meetings and staff meetings
Attends staff meetings and House meetings as required
Attends staff development / training as appropriate
Participates in supervision and an annual performance review process
Cooperates and participates with health and safety legislation and instructions for a safe and healthy workspace.
Participate in fire drills.
Other duties as required

REQUIREMENTS & QUALIFICATIONS:
High School graduate or equivalent education and experience
Graduate of a Perinatal program
Ability to speak, read and write English, Ukranian, Mandarin, Cantonese, Spanish, Portuguese, or another language relevant to program populations
Comfortable working in a multi-disciplinary and multi-cultural team
Sensitive, respectful and able to understand and meet confidentiality requirements
Familiarity with settlement resources and services in the downtown area
Experience working with women and young children in a diverse environment
Competency with Windows applications and Microsoft Office
A current Police Check, or willingness to obtain one

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