Parts Technician

1 week ago


Dawson Creek, Canada Peterbilt Pacific] Full time
Job Description:Job Description The Parts Technician is responsible for ordering, warehousing, inventory control and the sale of parts. Their duties also include identifying/searching for parts and equipment, shipping and receiving, and providing excellent customer service. At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years. BenefitsExtended Health & Dental BenefitsPremiums Paid by EmployerEmployer Contribution Pension Plan Growth OpportunitiesPaid TrainingLong term job securityEmployee Assistance ProgramTelus Health Virtual Care ResponsibilitiesReceive and sort incoming parts and suppliesTelephone sales supportStore items in an orderly and accessible manner in a warehouse, tool room, supply room or other areasProcess incoming requisitions and issue or distribute parts and supplies for internal usageMaintain records of orders and the amount, kind and location of parts and supplies on hand using a manual or computerized inventory systemPrepare requisition orders to replenish parts and suppliesSell spare and replacement parts for motor vehicles, machinery and equipment in a retail settingPost receipts, stock adjustments, request for credits and PR’s into computerAdvise retail customers or internal users on appropriateness of parts, supplies or materials requested.Fill customer orders from stock. Prepare sales slips or sales contracts.Keep track of backorders and follow up with vendors and customersEndeavor to increase parts sales and customer satisfaction through suggestive selling, use of coupon discounts and monthly flyer specialsEnsure that product and service quality exceeds expectations. Aids in the merchandising of partsMust participate in all training programs made available through Peterbilt or outside vendorsAssist Parts Manager as neededOccasional moderate lifting of up to 100 lbs is required Qualifications3-5 years heavy duty parts department experiencePost-secondary certificate, diploma or degreeRed Seal parts certification is an assetGood written and oral communication skillsStrong personal organizational skills as they relate to workload, time management and setting prioritiesEffective problem solving and negotiating skillsEffective conflict resolution skillsAbility to promote service sales and expand customer base.Solid understanding of the truck industry Compensation Rate$25.50 - $46.36 per hourPay rate will be determined based on previous experience, relevant certifications and skill level Powered by JazzHR z4jWi1adKR Job ID: 21791348
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