Full time associate

2 days ago

Toronto ON, Canada Cambridge Executive Connections, Inc. Full time

Cambridge Executive Connections (CEC) focuses on offering sophisticated learning and networking experiences for family offices, institutional investors, and advisors, from around the world. Based in downtown Toronto, our rapidly expanding business has created the need for a highly capable individual to join our Venues & Client Experience team. We are a close-knit unit, looking for a candidate who thrives in a fast-paced, ever-changing environment. Working closely with both the Manager and Senior Associate of Venues & Client Experience, the Associate will be responsible for coordinating and overseeing the full lifecycle of programs from venue contracting to onsite execution – managing several events simultaneously, while working cooperatively with the internal team, external registrants, hotel partners and other vendors.

If you are passionate about delivering high-touch service, thrive in a team environment, love to travel and enjoy food, like working in a fast-paced environment, and want to join a growing business that is extremely passionate about what we do and who we serve, we’d love to hear from you.

This position requires domestic and international travel approximately 8-12 times per year, for 2-4 days at a time. A valid passport with no travel restrictions is mandatory.

Overseeing the full life cycle of events from venue contracting (up to 12-24 months ahead) to onsite execution, while following Program Critical Path schedules 
Managing an events calendar for as many as 8-12 events per year 
Coordinating logistics with hotel and restaurant venues – event schedule, menu selection, accommodations, transportation, AV, etc.
Providing service excellence to event participants through effective communication of their itineraries, dietary, rooming requirements, and ad hoc requests 
Representing CEC’s brand through delivery of a meticulous pre-Forum and onsite client experience
Managing all onsite event details with flawless and professional presence, acting as a focal point between registrants, venues, and internal teams 
Communicating with event stakeholders on process changes, policy updates and any relevant and critical information 
Ensuring events stay on budget, avoiding waste and unnecessary spend, while delivering high-end, personalized service
Assisting the Manager of Venues and Customer Experience in coordination of upcoming projects – research, costing, managing attrition dates, venue outreach, etc.
Maintaining a venue database to organize and record critical venue information (pricing, occupancy, location, event tracking), and routinely capture new research from across the globe, relevant to our standards and requirements 
Executing site inspections to determine suitability of venues 
Other administrative and event related duties as assigned 

2-4 years in a corporate event planning role, either within the hospitality industry or for an individual company
~ Proven ability to manage project plans and deliverables with hard deadlines
~ Experience communicating and working with senior level clients
~ A valid passport with no travel restrictions is mandatory – able to travel within Canada and to the US, UK, Europe, Asia and Latin America.
~ Intermediate level computer skills – MS Excel, Word, Outlook, CRM, Microsoft Teams, Zoom, SharePoint, design programs a plus.


Client-centric – focused on creating and delivering high-touch experiences for event registrants 
Highly organized – strong time management skills, ability to manage numerous projects and events simultaneously while meeting hard deadlines
Meticulous with keen eye for detail – event planning and execution, budgeting, client service
Agile and able to pivot in a fast-paced environment – comfortable with change
Self-starter – inclined to take ownership of tasks/projects and able to work independently
Relationship builder – enjoy developing and maintaining a network of event professionals and service providers, such venue contacts, photographers, A/V, etc.
Full-time employment
~ Hybrid work environment – both remote and in the office
~ 3 weeks' vacation, plus summer and winter shutdown and half day Fridays in July and August
~ Opportunity for bonuses based on company performance
~ Company social and team building events
~

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