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Underwriter - Mortgage
3 months ago
Job ResponsibilitiesEvaluates and analyzes insurance applications to determine risk, eligibility, and completionEnsure Brokers are strictly following company & Market underwriting guidelines and that the submissions are timely and accurateDemonstrate excellent customer service when interacting with all Brokers & Market PartnersProcess an average of 10 submissions daily, ensuring all New Business is uploaded within 5 business daysEfficiently manage and follow up on abeyancesAddress Broker or Market escalations, attempting to deescalate the situation & resolve the issueHandles Administrative tasks associated with the Underwriting Team, when required (Change of Broker Codes, Binder List, etc.)Initiate contact with our key brokers to obtain any missing information or documentation required for the submission.Initiate outgoing phone calls to our market partners with submission inquiriesMonitor & action emails, voicemails, phone calls, and Teams messages Onboard & support team members in training of UnderwritersParticipate in Underwriting team meetings, as neededParticipate in Personal Lines team meetings, as neededNice to haveUnderstanding of Insurance ActComputer proficiencyComputer softwareMicrosoft Office SuiteSpreadsheetsInsurance market portalsCustomer serviceAttention to detailOral communicationWritten communicationCollaborationEthicalProblem solvingMultitaskingQualificationsCompletion of secondary education diploma or equivalentPost-secondary education in Insurance, Business/Office Administration, Economics, Law, Finance, or related fieldA minimum of at least 1+ years of experience working as a Personal Lines underwriterRIBO license an assetChartered Insurance Professional (CIP) professional designation an assetCanadian Accredited Insurance Broker (CAIB) professional designation an asset
