Product Owner

4 weeks ago

Toronto ON, Canada GorillaWorks Full time

Product OwnerDo you have a passion for product development? Are you a self-starter who is action-orientated, client-focused individual, who is highly analytical with strong attention to detail skills? If so, we have the perfect opportunity for you Procom Labs is looking to add a Product Owner to our team. We are looking for someone who is hungry to learn and grow within their career, and who wants to gain real-life experience building products.In the Lab you will be innovating with creators from coast-to-coast to deliver meaningful, fulfilling work and you will have the latest and greatest technology to do it. We care about the change we create just as much as we care about each other.What You’ll Do· Elicit, analyze, and specify functional and non-functional requirements comprehensively· Thoroughly document release notes and feature to accompany each sprint release, epics, and user stories· Develop positive work relationships with all levels of management and other departments in the company and clients, work collaboratively with corporate functions, HR, legal, finance, etc.· Manage and maintain the priority of the items in the release backlog, including user stories, bugs, tech support escalations to maximize the value of the product, while staying aligned with the vision and strategy· Create and conduct detailed test cases and validations· Work with internal and external partners, integrating multiple systems and complex project delivery· Drive and support security and privacy reviews, change control management, risk management, and other project deliverables· Identify future need states and business pain points of Procom’ customers, and helping map those to developing product features· Research competition, market trends, customer habits, product viability, and technology viabilities to drive differentiated growth and capture market share relative to competitors· Work with client services, support teams and provide a transfer of knowledge in written and verbal form· Facilitate communication between the development team and stakeholders to ensure alignment on product vision and roadmap· Continuously gather and analyze user feedback to inform product decisions and improvements· Take initiative to identify gaps in our products and process and solve to drive meaningful value for our clientsWhat You’ll Bring· 5+ years of experience working as a Product Owner within staffing/contract management· Relevant Bachelor’s Degree, CSPO equivalent designation or familiarity with best practices· Strong working knowledge and understanding of B2C products· Strong communication skills, both written and verbal· Experience in data-driven discovery, scoping and impact analysis· Experience with agile practices· Knowledge of RESTful APIs·· Familiar with tools such as Miro, Azure DevOps, Product Analytics Systems (Google Analytics), and In-App Messaging (Userpilot, Pendo, or Appcues)· French is an assetWhat’s In It for You· Work-life-balance: we empower our employees to build a responsible work-life style that reflects the needs of their unique life situations and still enables them to achieve maximum productivity· Agile environment: we work in a highly agile environment, where you will be working in scrum teams to deliver complex product offerings· Growth: you will have the ability to learn and evolve at the speed of technology. Our leadership team is focused on performance, growth, engagement, and connection and provides the resources needed to bring you to the next level· Continuous education/ learning: we assist in the costs of continued education programs, courses and certifications· Competitive compensation: we ensure that we are in tune with changing market rates. We offer yearly performance reviews, provide pay increases based on performance, and offer generous vacation packages· Comprehensive benefit plan: this includes health, dental, life, and lifestyle benefits package· Fundraising activity: we have strong connections within our local communities and support many initiatives through employee-led events and fundraising activity

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