Dental Office Receptionist

2 weeks ago

Old Toronto, Canada Dentistry on King Full time

Dentistry on King – one of downtown Toronto’s top dental offices – is looking to hire a Dental Office Receptionist for a full-time permanent position . A rare opportunity to join a well-established practice with over 20 years of experience. The dental assistant will greet patients, lead them to the examining room, and prepare them to see the dentist. Main responsibilities include assisting the dentist in regular procedures but also be able to work independently.

We are looking for the right person to join our growing team We strive to provide an exceptional experience in all aspects of our office. The primary responsibility at this position is to manage the office schedule, ensure that the office is running smoothly and efficiently, and provide an excellent overall patient experience. We are looking for someone who is searching for a long term dental work home where they can grow with the business and have the potential for vertical career growth.

Responsibilities
  • Greeting and welcoming patients to the practice
  • Scheduling, rescheduling, and cancelling appointments as needed
  • Be proactive in filling the gaps in the office schedule when patients cancel
  • Entering patient information into practice management software
  • Assisting patients in entering or filling out forms
  • Coordinating referrals, prescriptions
  • Prepare billing statements
  • Maintain, organize and keep clean waiting area and front desk
  • Collecting payments
  • Managing office schedule internally and for patients to be able to book appointments online
  • Prepare daily schedules for the dental staff
  • Updating patient records and documenting conversations, recent treatments and procedures
  • Scheduling follow up appointments
  • Create a system for self reminders of patients to be called/followed up on
  • Provide new patients with practice information and doctors’ background
  • Provide patients with information on procedures performed at the office
  • Knowledge of products available in the practice
  • General front office duties- scanning, photocopying, faxing, etc
  • Accessible Downtown Toronto Location (Office above King subway station)
  • Work at a well-known and top-rated dental office
  • Very well established office – 20+ years in business
  • Friendly office environment with caring co-workers
  • Room for career growth
  • Competitive pay
  • Work with a young, patient and compassionate dentist
  • Become familiar with the latest dental technology and methodologies
Qualifications
  • Accurate and precise attention to detail
  • Be compassionate and caring with patients at all times
  • Well-versed in patient-centred approaches
  • Exceptional organizational skills
  • Computer proficiency – must be computer savvy
  • Fast learner – ability to learn to use office software and other programs
  • Attention to detail is a must
  • Problem-solving/critical thinking skills- must be independent and able to handle tasks and challenges
  • Must be a self-starter and motivated
  • Strong work ethic with high standards and integrity
  • Excellent written and verbal communication skills
  • Willing to learn, willing to improve and get better
  • Must be a team player – manage team dynamics
  • Personable, positive, and energetic attitude
  • Excellent written and verbal communication skills
  • Able to work in a busy, concentrated environment
  • Calm and cool-headed with a positive attitude
  • Offer quick and efficient solutions when problems arise
  • Complies with all regulations, protocols, and procedures
  • Current certification in CPR (cardiopulmonary resuscitation)
  • Experience working with Dental software (please list all the software you have previously worked with)
  • At least 2-years dental experience is required
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