Executive Director

2 weeks ago

Burlington, Canada Creative Solutions Services, LLC Full time
The Administrative Information Management System (AIMS) project is an integrated business
information system to better manage finance, human resources, and supply chain management
processes in the provincial health-care system. The new business administration system will replace
82 non-integrated systems with a single software solution.

In preparation for AIMS go live, we are seeking an experienced, senior resource that will provide
strategic guidance to the project and its team members, overseeing the transformation and change aspects of the ERP project, ensuring it aligns with business goals and is delivered on time, within scope and within budget. The successful incumbent must be action orientated, a directive/pacesetter leader, and confident in making difficult decisions.

This position will work closely with the Project Director and integration counterpart who are accountable for the delivery of the project and will receive direction and guidance from the AIMS Executive Sponsor(s)/ Executive Steering Committee and report directly to the VP – Quality, Safety and CIO.

Detailed Requirements:

The individual will be assigned tasks and responsibilities including, but not limited to:
  • Providing leadership, direction and implementation, including development, execution, monitoring and reporting, of operational plans, that align to the strategic plan and health system priorities and directives
  • Oversees or provides important linkage to critical workstreams that enable transformation in this project such as Organizational Change Management, Data Integrity, Deployment Readiness, Access/Security Requirements, Communications, Business Design and End User Reference Groups, Labour Relations, etc
Strategic Transformation Blueprint:
  • Development of a detailed transformation strategy outlining short-term, mid-term, and long-term initiatives.
  • Prioritized list of processes and areas for transformation based on organizational needs and industry benchmarks.
  • Providing leadership to cross functional team who support an array of projects to deliver on transformation blueprint
Operational Efficiency:
  • Assessment of current operational processes.
  • Recommendations for streamlining workflows, reducing redundancies, and achieving cost savings.
  • Accountability and responsibility, including but not limited to, strategic advisement and operational decision making
  • Serve as a key advisor on portfolio functions and issues, working directly with the Project Director of AIMS and management on organizational issues.
  • Develop and lead a skilled and engaged team through effective communication and team work.
  • Lead collaboratively in a unionized environment, including respecting and working within the terms and conditions of collective agreements.
Digital Transformation Plan:
  • Identification and evaluation of innovative technologies and digital solutions suitable for healthcare delivery.
  • Implementation roadmap for the introduction of these technologies.
Continuous Improvement Framework:
  • Identification of new areas for improvement or pivots based on evolving needs and challenges.
  • Leveraging tools, techniques, and protocols to foster a culture of continuous improvement aligned to our client's environment
  • Workshops and training sessions for staff to imbibe adaptability and agility in their roles.
Industry Trends and Best Practices:
  • Contribute to the development of the strategic direction for the area, through influencing and advising on current and emerging issues and trends.
  • Regular reports on industry trends, emerging technologies, and best practices within the healthcare sector, with implications and recommendations specific to the client and health system partners.
Transformation & Change Strategy:
  • Development of a comprehensive change management plan to ensure smooth adoption of new processes and technologies.
  • Leads teams to liaise between clinicians, business and technical teams to determine requirements, design and configuration, and the training required to support the change
  • Responsible for overseeing stakeholder analysis, communication plan, and training modules for different staff levels.
  • Establishment of multidisciplinary task forces to address specific transformation challenges.
  • Regular review of the AIMS transformation roadmap to ensure alignment with the strategic goal of the project
KPIs and Monitoring Dashboard:
  • In alignment with project, Design and setup of a digital dashboard that tracks the key performance indicators of all transformation initiatives.
  • Regular review meetings with the executive team and board of directors to present progress and impact results.
Partnerships and Stakeholder Collaboration:
  • Build and strengthen relationships, partnerships and alliances that support strong engagement and cross functional management throughout the organization and externally
  • Establishment of a collaboration platform for external partners, vendors, and stakeholders.
  • Conduct regular forums and workshops to garner insights and feedback from external entities.
Team Development and Culture Building:
  • Organizing team-building activities, workshops, and training sessions to foster a collaborative work culture.

Qualifications:
  • The ED will be required to have demonstrated work in areas of Data & Analytics and Program and Project Management.
  • Considered an asset to have leadership experience in Healthcare, Change Management and transformation
  • Undergraduate degree in related field combined with senior level experience
  • Licensed and in good standing with professional association and/or regulatory body, if applicable
  • 8+ years in a senior project/program management role, managing complex and multiple project with cross-functional teams;
  • ERP or similar large scale initiative implementation knowledge and experience, cloud/SAAS experience preferred;
  • Project management experience and skills with demonstrated results in large scale, highly
    complex environments;
  • Experience in driving processes and implementation improvements in sizeable environments;
    managing both internal operations and third party vendors and partners with a track record of
    tight delivery around service levels and cost metrics;
  • Excellent relationship management skills. Professional yet collegial;
  • Proven experience with presentation and communication skills, simplifying the message and targeting key audience;
  • Strong verbal and interpersonal communications skills with the ability to build rapport with
    diverse people, including multiple levels of the organization, external stakeholders, vendors and cross-functional teams. Facilitation skills are required;
  • Critical thinker and ability to solve problems and issue resolution;
  • Ability to plan and lead meetings that share information, manage conflicting viewpoints and
    seek consensus on projects;
  • Experience with MS- Office with particularly strong skills in Word, Visio and Excel;
  • Knowledge of the Saskatchewan healthcare system, practices and processes is an asset.


Deliverables:
Any deliverables or other work product to be provided by the respondent to the client in connection with the Services:
  • The successful candidate(s) will provide services during the term of the contract.
  • The successful candidate(s) will contribute to deliverables associated with the project and the project management office.
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