Manager, CBS Learning Delivery

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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Travel Required?:  Travel - up to 10% of time

Hybrid

No Relocation Assistance Offered
# 160745 - Mumbai, Maharashtra, India

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team
 

This position is responsible for partnering with Business HR in the overall planning and implementation of the ongoing and annual training plan and for providing insights on improvement of all courses including instructor-led, virtual and blended. The role is also responsible for determining the optimal training plan to support global and local priorities. Provides effective guidance and support to the Colgate Business Services (CBS) Learning Team and On-site delivery teams.

Accountable for overall quality and execution of Learning logistic, administration, planning and delivery activities

Keep abreast of business and training needs that may affect the Region

Support identification of process improvements related to delivery and logistics

Provide strategic guidance and support to Business HR and CBS Learning and On-Site delivery teams

Identify and recommend specific administration and delivery activities for specific learning programs

Interact with Global Learning Community of HR Expertise for training support activities

Conduit between the BHR and the COHRE- Help understand basic training needs and communicate the same to COHRE

Review learning evaluation results and adjust future learning delivery approaches as needed

Promote the necessary environment for effective internal customer satisfaction and collaboration.

Ensure ongoing collaborative relationships with key internal operations partners

Assist Business HR to ensure optimization and full utilization of training resources

Align Training work plan with business work plan

Develop, implement, track and analyze reports and communicate to all levels of management on program compliance and learning needs

Constantly look at ways and means to automate processes with less manual dependence

Education/ Experience Requirements

9 years of HR/Learning experience

Up to 7 years of Learning experience

HR Learning experience on the ground preferred

Master preferred

Managing people

English: fluent (speaking, reading, writing)

 Areas of Skills 

Strong customer management experience and ability to manage customer expectations

Ability to manage multiple priorities and know when to escalate issues for resolution

Strong time management skills to prioritize effectively and handle multiple, aggressive deadlines

Strong project and process management skills

Knowledge of learning technology tools that support learner access (e.g., virtual or mobile)

Basic understanding of regional laws or local requirements, as applicable for Learning

Knowledge of operations management and process improvement approaches, concepts, and tools

Knowledge of approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner, both in person or remotely

Knowledge of LMS functionality,

Demonstrated understanding of planning, scheduling and budgeting activities

Knowledge of approaches, tools, and techniques for gaining cooperation and support

Gathers and analyzes data and effectively responds to new, complex, or problematic situations

Ability to express oneself to provide information to others effectively and in a succinct manner

Effective execution, balances speed with quality in achieving goals

Anticipates and removes potential roadblocks and develops contingency plans when needed

Manages expectations of others and set actionable plans to support successful achievement

Monitors progress and adapts plans according to changes in circumstances

Works effectively with people in other departments, functions and regions

Collects information from different sources to identify patterns, trends and solutions

Adopts a flexible approach to problem-solving that leads to effective solutions

Takes quick action to resolve customer issues

Ability to encourage, motivate, and guide individuals and teams

Prior experience as Training Leader on the ground preferred

Travel Requirements 

Expected percentage of travel: minimal

Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

 #LI-Hybrid

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