Case Manager – 2 National Workers Compensation Services

4 weeks ago

Montreal, Canada LifeWorks Full time

Case Manager – 2 National Workers Compensation Services page is loaded Case Manager – 2 National Workers Compensation Services Apply locations Montreal, Quebec, Canada time type Part time posted on Posted Yesterday job requisition id R-15703

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Joining a team of experienced Workers Compensation Case Managers, you will contribute to a dynamic team that not only files and maintains occupational injury claims, but also collaborates with Canada's best employers to provide a safer work environment.

TELUS Health is dedicated to assisting our employees reach their professional goals through internal promotion and transfer opportunities. By their nature, workers’ compensation claims often have complicating factors that require further investigation or represent significant legal, financial, and health and safety implications. Our team of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts provide proactive, strategic guidance in all areas of employee health, safety and wellbeing to help our clients achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees.

Responsibilities:

  • Ensure the overall management of complex occupational injury cases for clients in a matrix team environment;
  • Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance;
  • Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process;
  • Collaborate with stakeholders to develop strategies for effectively managing disputes
  • Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.).

Skills:

  • Completed post-secondary education in Human Resources, Industrial Relations, Business Administration, Law or a related field is required
  • 5--8 years of experience in occupational injury management including familiarity with the process of opening and following up on WCB cases (administrative and medical) and the rules governing temporary assignment
  • Excellent communication skills
  • Strong organizational skills combined with the ability to effectively manage competing priorities in a fast paced, and deadline driven environment
  • Proven problem solving skills, and a demonstrated ability to be solutions-oriented
  • Strong analytical skills combined with the ability to synthesize detailed information
  • Ability to be team player who values collaboration, as well as work autonomously and independently as needed
  • Strong computer skills including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams, knowledge of SharePoint is an asset

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#HiringNow

#LifeAtTELUS

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

Similar Jobs (1) Senior Case Manager, Workers Compensation Services locations Montreal, Quebec, Canada time type Full time posted on Posted 17 Days Ago

Being part of the team at TELUS Health is more than a job; it’s a career-defining experience.

It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way.

A place to experience more

Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.

Talented people who care

Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.

Work that matters

Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.

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