Current jobs related to High Touch Operations Manager - Ottawa - The Select Group

One of the Select Group's clients is seeking a High Touch Operations Manager to join their Customer Experience team and act as a liaison between their customers and technical support team. The ideal candidate has an active Secret Clearance, has experience with operations management, escalation management and knowledge of Cisco networking products. This role will operate on a hybrid schedule (up to 50% on site in Ottawa).

High Touch Operations Manager Requirements:

• Currently holding an active Secret Clearance
• 7-10+ years of Experience
• Experience managing complex network/infrastructure incidents (cisco products)
• Customer/Client Facing experience
• ITIL knowledge (certification is highly preferred)
• Bilingual (English, French) is nice-to-have

High Touch Operations Manager Responsibilities:

• Write processes and procedures for customized support services
• Ensure proper delivery and sales of product and service solutions. Identify need for and assist with creation of customer training
• Identify, build and maintain relationships with customer’s internal management
• Act as single point of contact for operational issues

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Store and/or access information on a device

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Create profiles for personalised advertising

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Use profiles to select personalised advertising

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Information about your activity on this service (for instance, forms you submit, non-advertising content you look at) can be stored and combined with other information about you (such as your previous activity on this service or other websites or apps) or similar users. This is then used to build or improve a profile about you (which might for example include possible interests and personal aspects). Your profile can be used (also later) to present content that appears more relevant based on your possible interests, such as by adapting the order in which content is shown to you, so that it is even easier for you to find content that matches your interests.

Use profiles to select personalised content

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Measure content performance

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Use limited data to select content

Content presented to you on this service can be based on limited data, such as the website or app you are using, your non-precise location, your device type, or which content you are (or have been) interacting with (for example, to limit the number of times a video or an article is presented to you).

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Deliver and present advertising and content

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Match and combine data from other data sources

Information about your activity on this service may be matched and combined with other information relating to you and originating from various sources (for instance your activity on a separate online service, your use of a loyalty card in-store, or your answers to a survey), in support of the purposes explained in this notice.

In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance because you are logged in to the same service on both your phone and your computer, or because you may use the same Internet connection on both devices).

Identify devices based on information transmitted automatically

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Exponential Interactive, Inc d/b/a VDX.tv

Data collected and processed: Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices

Data collected and processed: Device characteristics, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, IP addresses, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device identifiers

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Users’ profiles

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: IP addresses

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Authentication-derived identifiers, IP addresses, Privacy choices

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Integral Ad Science (incorporating ADmantX)

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Non-precise location data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Precise location data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: Device characteristics, IP addresses

Data collected and processed: Device identifiers, IP addresses

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data

Data collected and processed: Device characteristics

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Privacy choices, User-provided data, Browsing and interaction data

Adobe Audience Manager, Adobe Experience Platform

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, User-provided data, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Precise location data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, User-provided data, Browsing and interaction data

Data collected and processed: Device identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices

Data collected and processed: Device characteristics, Device identifiers, Probabilistic identifiers, IP addresses, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, Users’ profiles, Probabilistic identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Users’ profiles, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Non-precise location data

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, IP addresses, Non-precise location data, Privacy choices, Browsing and interaction data

Data collected and processed: Device identifiers

Data collected and processed: Device characteristics, Device identifiers, IP addresses, Privacy choices, Browsing and interaction data

Data collected and processed: Device characteristics, IP addresses, Privacy choices

Data collected and processed: Device characteristics, Device identifiers, Authentication-derived identifiers, Probabilistic identifiers, IP addresses, Non-precise location data, Precise location data, Browsing and interaction data

Marketing Science Consulting Group, Inc. #J-18808-Ljbffr

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