Chief Technology Officer

7 days ago


Old Toronto, Canada Lock Search Group Full time

Position: Chief Technology Officer (CTO) / Head of Digital Transformation

Location: Toronto, ON

About the Role:

Our client, a Private Equity Tech firm seeks an innovative Chief Technology Officer (CTO) to lead digital transformation and e-commerce initiatives within the North American manufacturing and distribution portfolio. This role requires a strategic visionary who can drive digital innovation, enhance e-commerce capabilities, and elevate the customer experience using advanced technology and data-driven insights.

Key Responsibilities:

  1. Spearhead digital and e-commerce strategies within the manufacturing and distribution sectors across North America.
  2. Integrate advanced technologies and optimize systems to elevate e-commerce platforms and provide an exceptional customer experience.
  3. Leverage real-time data and AI/machine learning to monitor market trends, inform strategic decisions, and strengthen the company’s competitive position.
  4. Utilize platforms such as Gorgias, Tidio, and Zendesk to improve customer service, predict trends, and enhance operational efficiency.
  5. Develop and maintain strong relationships with key decision-makers at major retail partners, including Amazon, Wayfair, Walmart, Costco, and others.
  6. Lead initiatives that use data analytics to inform strategic choices and drive revenue growth.
  7. Align digital transformation goals with the objectives of Private Equity stakeholders.

Qualifications/Must Haves:

  1. Proven track record of digital innovation and e-commerce success within the manufacturing and distribution sectors.
  2. Demonstrated expertise in AI and machine learning with recent accomplishments that highlight these capabilities.
  3. Strong experience with platforms such as Gorgias, Tidio, and Zendesk.
  4. Established relationships with decision-makers at Amazon, Wayfair, Walmart, Costco, and similar retail partners.
  5. Recent success in using data and technology to monitor market trends and drive business strategies.
  6. Experience working in a Private Equity environment.
  7. Toronto-based, with ability to work on-site as required.

Interested and qualified candidates are encouraged to apply via this post, or by sending their resume to Ben Lamarche at blamarche@locksearchgroup.com.

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