Sales Associate

4 days ago

Mission, Canada Pebble Beach Resorts Full time

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California’s Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center. It annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.

Job Summary

The Sales Associate is responsible for providing World Class Service and achieving individual sales by establishing and maintaining guest relationships and working effectively with other team members. Accountable for consistently demonstrating Pebble Beach Company’s mission, values and standards.

  • Achieve and exceed individual sales goals by cross-selling.
  • Develop strong external and internal guest relationships by utilizing POS tools to record and maintain guest information preferences.
  • Contact external and internal guests thru personalized cards, telephone and other means of individualized communication.
  • Thorough knowledge of product lines.
  • Participate in all shop and Retail Division initiatives, including sales floor maintenance, semi-annual inventory, sale events, stock maintenance and merchandising.
  • Assist with daily golf operations: check in golfers and collect fees; opening and closing procedures.
  • Ability to work a flexible schedule based no business requirements, evenings, weekends and holidays.
  • Exceed the expectations and requirements of internal and external customers.
  • Obtain first-hand customer information and uses it for improvements in products and services
  • Accurately listen and respond to guests.
  • Establish and maintain effective relationships with customers Interact warmly, pleasantly, and graciously with guests, coworkers and management.
  • Ability to multitask in a professional manner.
  • Ability to use time effectively and efficiently.
  • Exert maximum effort every day with energy and positive attitude.
  • Comply with all Pebble Beach Company policies and procedures including health and safety.
  • Know, model and integrate Pebble Beach Company culture (Mission, Values and Standards).

Absolutely Required Skills

  • Excellent interpersonal, verbal and communication skills.
  • Ability to work in a high-performance/multi-task environment.
  • Attention to detail, initiative and enthusiasm required.
  • Willing to work a flexible schedule based on business requirements; evenings, weekends and holidays.
  • Basic math and excellent communication skills.
  • Must have proven sales skills and professional image.
  • High school diploma or equivalent required.

Desired Skills

  • Two or more years of retail or hospitality experience luxury sector preferred.

Physical Requirements:

Ability to stand for long periods of time and move frequently from area to area. Regularly lift and/or move up to 15 pounds.

  • Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
  • Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
  • We encourage YOU to be our guest . You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
  • Play our world-famous golf courses Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
  • Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
  • Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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