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Manager, Data Management

1 month ago

North Vancouver, Canada T-Net British Columbia Full time

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The Information Management department delivers data and analytics solutions to enterprise business users, including source data provisioning in data warehouse, operational monitoring, advanced analytics, reporting and self-serve capabilities. This enables fact-based decision-making as it relates to business processes, operations and strategies.

As part of the Information Management team, IM Corporate & DL supports various corporate line of businesses and external customers via strong business relationship and collaboration with business and ISD teams.

This is accomplished by providing internal and external customers with complete, accurate and consistent data & metadata. This also includes preparing data and performance measurement (dashboards, scorecards and indicators) development services.

Your responsibilities will include:

  • Managing and building a team of 10+ data focused IT professionals
  • Establishing a strong partnership with internal customers and stakeholders
  • Aligning Business intelligence solution delivery to support business strategies and objectives
  • Managing the continued evolution of the portfolio of information solutions
  • Supervising and coordinating the overall delivery of data solutions, including but not limited to providing effort estimates, managing project timelines and customer relationships
  • Providing optimized solutions along with value monitoring, quality assurance and data validations
  • Supporting the development and enhancement of the information management practice to meet the changing needs of the organization including the identification of new tools and techniques to enhance service delivery
  • Conducting behavior and making decision in alignment with the ICBC Values as well as the Information Management Guiding Principles

Position Requirements

The successful candidate will demonstrate the ability to translate department tactics into action that deliver products and services to the Corporation's customers. As importantly, we are looking for a proven people leader, who is able to hire, prepare, guide, motivate, support and direct employees in the delivery of services; and to hold employees accountable for the effective and efficient delivery of these services.

  • A proven leader through 2-3 years of people management experience in public or private sector
  • Your knowledge of business domain, data engineering, and passion along with your ability to manage and inspire a team, will play a key part in your success in this role
  • Demonstrated experience in large and complex data intensive information projects using industry best practices and standards
  • Strong problem solving and decision-making skills. Ability to think strategically
  • A customer service mindset with exceptional relationship building skills
  • Understanding of data governance framework and practices
  • Innovative and passionate about solving complex problems with variety of data & analytical tools
  • Strong understanding of SQL and experience working with industry standard data platforms such as Big Data
  • Knowledge of Agile development methodology
  • Knowledge of BI tools, data visualization, reporting and analytical tools
  • Knowledge of ICBC business and system processes is a definite asset

This specialized training is typically recognized by an undergraduate degree and/or a professional designation in a technical/business/scientific field. Several years of related direct/indirect work experience in a continuous learning environment is typically required for someone to perform this job, including current management experience.

Position Information:

ICBC provides comprehensive and flexible benefit coverage to all eligible employees including a defined benefit pension plan.

Three options of health and dental coverage. Two of those options fully paid by ICBC and with access to Flex credits.

100% employer paid life insurance, long term disability and travel insurance.

Sick leave plan - 100% of pay for a period of a maximum of 8 weeks plus 85% of your pay for a subsequent period of up to 9 weeks.

Additional optional insurance coverages.

Only candidates legally entitled to work in Canada will be considered for this position.

About us:

At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

  • Resident - you will work at your primary in-office headquarters on all scheduled workdays.
  • Hybrid 8 - you will work a minimum of 8 days per month at your primary in-office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
  • Hybrid 10 - you will work a minimum of 10 days per month at your primary in-office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia.
  • Mobile - you will work remotely or in the field on scheduled workdays within British Columbia, with the requirement to be at your primary on-site headquarters by exception only.

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