Support Engineer
4 weeks ago
Apex Systems is looking to hire multiple Support Engineers for one of their top clients in the Vancouver, BC area. If interested, send your updated resume to Madison Muscat mmuscat@apexsystems.com. Duration: 18 month contract - through 12/30/2025Location: Hybrid (2-3 days on-site) @ Vancouver, BC V6B 1A7Pay: $20-25/hr. (paid weekly on T4 basis)Shift: M-F 8a-5pm OverviewThe purpose of this team is supporting engineers serve as frontline technical resources for customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management.The day-to-day role will be about providing both technical expertise (either on your own or by involving your colleagues), supporting products and about being an excellent communicator and a service oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from peers.Responsibilities: Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions. Consistently share best practices with team members and help create a knowledge base article to solve/workaround that issue.Manage all customer communication with the appropriate level of etiquette, timeliness, and professionalism, whilst working towards achieving the KPI targets.Qualifications:RequiredMinimum 5+ years of experience overall.Must have knowledge of basics of Azure and SQL.Hand on experience in production support with Database experience.Experience supporting or maintaining complex mission critical database solutions, RDMS technologies, and/or SQL language.Excellent understanding of Database concepts and deployments.Experience working in a team environment, managing a diverse workload.Ability to work independently and be adaptable to change and varied working hours.Ability to take quick decisions, like when to escalate a ticket to next level.Strong problem solving and troubleshooting skills, an ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop solutions.Excellent Communication Skills - verbal, listening, and written (including technical writing).Passion for technology, lifelong learning, and professional development.PreferredExperience supporting Azure or other cloud-based solutions.Certifications in data platform or Azure technologies.Experience troubleshooting Open-Source Databases like MySQL, Postgre SQL, etc.,Basic Networking, Storage and Platform troubleshooting skills.Top “Must Haves” Minimum 3 years experience with SQL.Minimum 3 years experience with Azure.Minimum 5 years experience with Hand on experience in production support with Database experience.
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Canada Software Engineer Full timeSoftware Engineering Manager Interview Questions Software Engineering Manager Interview Questions play a pivotal role in finding a candidate who blends technical expertise with leadership finesse. Questions need to probe both domains, uncovering their ability to navigate complex projects and teams. Preparing for a software engineering manager interview...
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, , Canada Software Engineer Full timeSoftware Engineering Manager Interview Questions Software Engineering Manager Interview Questions play a pivotal role in finding a candidate who blends technical expertise with leadership finesse. Questions need to probe both domains, uncovering their ability to navigate complex projects and teams. Preparing for a software engineering manager interview...
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Canada C-Support Full timeProject Engineer We are looking for experienced Project Engineers to join our team. As a crucial team member, you will assist the engineering team in addressing technical issues for the integration of 24-month fuel cycle nuclear projects. Your main tasks will involve resolving problems, controlling project progress, and coordinating technical...
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Canada C-Support Full timeProject Engineer About the Role: We're on the lookout for talented Project Engineers to join our team. As a crucial team member, you'll play a key role in handling technical challenges for nuclear projects with 24-month fuel cycles. Your tasks will involve resolving issues, project management, and technical coordination, working closely with internal teams...
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Support Engineer
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Canada Apex Systems Full timeApex Systems is looking to hire multiple Support Engineers for one of their top clients in the Vancouver, BC area. If interested, send your updated resume to Madison Muscat mmuscat@apexsystems.com. Duration: 18 month contract - through 12/30/2025Location: Hybrid (2-3 days on-site) @ Vancouver, BC V6B 1A7Pay: $20-25/hr. (paid weekly on T4 basis)Shift: M-F...
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Support Engineer
4 weeks ago
Canada Apex Systems Full timeApex Systems is looking to hire multiple Support Engineers for one of their top clients in the Vancouver, BC area. If interested, send your updated resume to Madison Muscat mmuscat@apexsystems.com. Duration: 18 month contract - through 12/30/2025Location: Hybrid (2-3 days on-site) @ Vancouver, BC V6B 1A7Pay: $20-25/hr. (paid weekly on T4 basis)Shift: M-F...
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Firmware Support Engineer
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Canada Trilliant Networks Full timeTrilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.We are a device-agnostic, integrated,...
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Platform Support Engineer
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Canada Epsilon Solutions Ltd. Full timeRole:Platform Support Engineer Location: Mississauga, ON / Montreal, QC (Hybrid) Long term contractWe are looking for a Platform Support Engineer. Someone senior who can own the installation, configuration, security, and troubleshooting for our data applications and services.We are in search of a seasoned Senior Platform Support Engineer to take ownership of...
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2 weeks ago
Canada Coralogix Full timeCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes...
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Technical Support Engineer
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Canada Coralogix Full timeCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes...
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Technical Support Engineer
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canada Coralogix Full timeCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes...
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Technical Support Engineer
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Canada Coralogix Full timeCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes...
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Technical Support Engineer
2 weeks ago
Canada Coralogix Full timeCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes...
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Technical Support Engineer
2 weeks ago
canada Coralogix Full timeCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes...
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Technical Support Engineer
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Canada Coralogix Full timeCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM,...
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Technical Support Engineer
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Canada Coralogix Full timeCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM,...
