Technology Manager, Information Security

3 weeks ago


Waterloo, Canada Equitable CA Full time

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.


Position Title: Technology Manager, Information Security (IAM)

Reports To: Director, IT Security and Business Continuity

Department: IT Security and BCP

Term: Permanent Full-Time


Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.


The Opportunity: The Technology Manager, Information Security will be responsible for managing and directing a cross-functional team that identifies, recommends, develops, implements, and supports IT security and service management solutions to support and enable strategic and tactical business goals and objectives. The role will manage and steward Identity and Access Management technologies across Equitable’s environments in collaboration with business and IT teams. The role will also create and drive technical strategy and roadmaps with a specific focus on identity and access management (IAM) systems.


What you will be doing:


The Technology Manager, Information Security oversees a team of security specialists and administrators and is responsible for the day-to-day IAM operations as well as the management and strategic improvement of the IAM program at Equitable.

  1. IAM Platforms and Strategy
  • Develop and implement an IAM strategy that aligns with the organization's overall security and compliance objectives.
  • Support the development and maintenance of IAM policies, procedures, and standards that meet regulatory compliance requirements.
  • Collaborate with technology and development teams to ensure IAM platform integration is seamless and scalable.
  • Develop and deliver training and awareness programs to ensure that all employees understand the importance of IAM and best practices.
  • Monitor and report on the effectiveness of the organization's IAM program and identify opportunities for improvement.
  1. Lead IAM Solution Development and Service practices/processes
  • Enable and guide teams/stakeholders to understand IAM needs and to deliver high quality solutions and/or services in a sustainable and optimized manner.
  • Identify opportunities to implement or improve IAM platforms, practices and procedures based on industry standards, regulation and knowledge of available IAM tools and solutions.
  • Accountable to ensure technical standards, guidelines, and principles are upheld by team.
  • Define and deliver KPIs, dashboards and reporting to monitor and inform senior leadership on IAM maturity and risk developments.
  1. Team Talent Management
  • Oversee the daily operations of the IAM team, providing leadership, guidance, and mentorship.
  • Set direction and vision for the team.
  • People management, including hiring, coaching, recognizing, mentoring and performance managing team members.
  • Hold team members accountable for deliverables and high-quality work.
  • Coordinate team member activities.
  • Monitor team productivity, quality, and morale.
  • Spearhead and guide team through process implementation/changes.

What you will bring:

  • 5+ years hands of relevant business technology experience; 2+ years in a team leadership/management role.
  • Post-secondary degree or combination of equivalent education/experience in the following or related discipline: computer science, computer systems engineering, software engineering.
  • CISSP (Certified Information Systems Security Professional), CCSP (Certified Cloud Security Professional), GCIH (GIAC Certified Incident Handler), CISA (Certified Information Systems Auditor), CISM (Certified Information Systems Manager), other certifications such as OSCP, OSCE, GWAPT, GPEN, CEH, CompTIA Security +.
  • EDR (endpoint detection and response), DLP (Data loss protection), SIEM (System information and event management), WAF (Web Application Firewall), IAM (Identity and Access Management), Email Protection & Security, MFA & Conditional Access (Multifactor authentication), PIM & PAM (Privileged Access management), UEBA (User and entity behavior analytics), PKI Certificate Management, Container Security, Vulnerability Management, Secure Development Lifecycle, Malware.
  • Microsoft Entra ID, Okta, Auth0.

What’s in it for you:

  • A healthy work-life balance with employee wellness top of mind.
  • Annual bonus program, annual vacation allowance, and company-paid benefits program.
  • An additional paid volunteer day each year so you can spend time giving back to the community.
  • Immediate enrollment in the company’s pension program with employer matching.
  • Employee resource groups that support an inclusive work environment.
  • Tuition support and specialized program assistance.
  • An onsite, full-service cafeteria with a variety of daily options.
  • Discounts on company products and services, and access to exclusive employee perks.
  • Regular EQ Together events focused on company togetherness and collaboration.

As part of the recruitment/offer process you will be required to:

  • Provide two professional references (minimum one supervisor and above).
  • Undergo a criminal background check.

To learn more about Equitable, we encourage you to explore our organization. At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.


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