Power BI Support Engineer
3 weeks ago
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LTIMindtreeis a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visitwww.ltimindtree.com .
Job Title:
Work Location
Job Description
Specs:
The support engineer is responsible for support delivery, providing technical support to Power BI customers by resolving escalated, complex technical customer issues on the Power BI Platform and delivering Power BI Technical Support against CPE (Customer-premises equipment) and workflow efficiency targets To identify required tools, cloud access, training, processes or capabilities to assess customer issues.
Keep escalations to PG operations below 10% of the volume.
The Support Engineer will need to closely collaborate with PG engineering and operations, and other engineers
Skills
- SQL Developer with 1+ years of experience with good knowledge on any BI reporting tools (Preferred skill is Power BI)
- Strong ability to communicate clearly and professionally with end customers.
- Strong ability to troubleshoot complex issues in an often-ambiguous environment.
- Strong ability to analyze, interpret, and communicate technical errors and solutions.
- Experience in any Technical support role is preferred.
This track will be in 24X7 & flexible shift modelAbout US:
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About US:
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree Canada (“LTIMC”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Health Care Spending Account
- Short Term and Long-Term Disability Coverage
- Life Insurance
- Annual vacation and other Paid Leaves
- Maternity Leave Top Up Pay
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all Canada locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer:The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtreeis an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.
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