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Senior Product Designer

4 months ago


North York ON, Canada iLobby® Facility & Visitor Management Full time

About iLobby Visitor Management:iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking, managing, and monitoring who is in their building – while increasing security and efficiency.At iLobby, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas.In being a great place to work, we are proud to offer a range of experiences and opportunities that will help our employees to achieve their career and personal goals and enable them to live a healthy and balanced life.About The Role:We are looking for a motivated and talented Senior Product Designer to lead our design efforts in creating intuitive and delightful user experiences, while delivering on our Product vision. Your expertise in user research, interaction design, and visual design will be key in crafting solutions that meet our user’s needs and drive engagement. This is achieved by understanding and translating our customer’s complex problems into thoughtful, intuitive designs.This role is a hybrid position where you'll be required to come into our North York, Toronto office twice a week.ResponsibilitiesBuild a deep understanding of the subject matter and problems we're solving for our customersAlways be an advocate for the end user that drives change to design and interaction with our productsCollaborate with product and engineering teams to bring designs to lifeWork closely with product managers to ensure design fits function. Ensure deliverables are measured and validated post launch and have achieved an optimal user experience. If not, proactively iterate with the team.Identify and influence our roadmap with opportunities to improve our user experience.Iterate on design systems, style guides, and best practices to ensure all iLobby products represent a consistent and familiar user experienceLead the design of our complex, and cross platform projects from end-to-endBuild and maintain user personas and storyboardsEngage our customers through interviews and usability testingFormulate a repetitive approach to UX research and user testingCommunicate research learnings and test results to stakeholders Present and support design deliverables to design peers and stakeholdersBe open to feedback and collaborationWhat You Bring to the Table:Minimum 5 years of experience in product design, including web and mobile designsAt least 2 years of experience in a high-growth SaaS companyFormal and up-to-date trainingSolid understanding of user-centered design principles, interaction design, and responsive designProficiency in design and prototyping toolsLove to collaborate and enjoy iterating on designsAn exceptionally portfolio to showcase your achievements The ability to work under pressure and adapt to changeThe ability to balance customer needs against the company’s visionWhy work at iLobby?iLobby is the global leader in enterprise visitor management, helping complex enterprises digitize, optimize, and automate their key facility process – from streamlined visitor management to emergency evacuation, our Facility OS Platform is cutting edge and driving significant value with our customers.We work hard and play hard and we do both with passion and respect for one another. Our company promotes a fast-paced, fun, friendly, and highly collaborative work environment that provides: