Software Development Manager, Amazon Prime

4 weeks ago


Vancouver, Canada Amazon Full time
Software Development Manager, Amazon Prime

YOUR CHANCE TO BE PART OF PRIME
If you want to work on one of Amazon.com's most impactful programs and are passionate about building software which impacts millions of people every day, then the Amazon Prime Team wants to hear from you.

The Prime team seeks talented engineering leaders who take great pride in both the technical and business contribution of their work. You will be given the chance to have a significant impact on our systems, our business, and most importantly, our customers.

We are looking for an experienced team leader who is known for delivering results. We expect you to work with other engineering teams and product leaders in Amazon to build a charter for your team, hire and grow your team, own feature planning, and help run operations for the overall services you own. You will drive priorities for the overall roadmap, balancing between investment to the underlying tech platform, changes to Amazon-customer facing components, and the operational health of your services.

YOU AT PRIME
In Prime, you will have the opportunity to work with several teams across Amazon, working through interesting business cases coupled with solving for technical challenges, all at massive scale with hundreds of thousands of transactions per second. You will get to work on cutting-edge technologies both in established systems as well as in a relatively greenfield space and get to define the product architecture and vision, especially around how to build new and extensible product experiences at scale for Prime members worldwide. You will get to experiment with various models and integrations and make a data-driven decision on what works best for our customers. You will also get to work on integrating machine learning in these scenarios and will lead the effort to get to a no-human-touch model for customer optimized messaging. You will enhance message-targeting efficiency through implementation of multivariate testing, semantic analysis, data mining, and machine learning. You will design flexible, responsive architectures that allow self-service simplicity for our partner teams.

GET READY TO DO SOMETHING BIG
Over 200 million paid members in 20+ countries around the world enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon. In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more.

WHAT WE DO:
We are a start-up team building products and customer experiences in a greenfield space, owning one of the most visible charters in Prime. We create products and distributed systems that serve Prime members at scale (over 200 million members) worldwide across high visible customer engagement locations and devices. We will be building a set of distributed services, systems (cohesive services working together), and Prime member experiences (CX) across all Amazon channels and devices. These systems, services, and experiences use AWS technology, Machine learning, Data analysis, and some exciting engineering that goes behind the scenes. In some cases, we help other non-prime teams to use our software (w/ software as a service).

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability, and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi-tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching, and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.

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